Microsoft KB Archive/938802

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Article ID: 938802

Article Last Modified on 9/18/2007



APPLIES TO

  • Microsoft Office Outlook 2003



SUMMARY

Microsoft has released a service pack for Microsoft Office 2003 that contains fixes for Microsoft Office Outlook 2003.

INTRODUCTION

Microsoft Office 2003 Service Pack 3 (SP3) provides the latest updates to Outlook 2003. Office 2003 SP3 contains security improvements, stability improvements, and performance improvements. Some fixes that are included in Office 2003 SP3 were previously released in Microsoft Office 2003 Service Pack 2 (SP2) or as separate updates. Office 2003 SP3 combines previously released fixes into one update. For more information about Office 2003 SP3, click the following article number to view the article in the Microsoft Knowledge Base:

923618 Description of Office 2003 Service Pack 3


Downloadable list of issues that the service pack fixes

A Microsoft Office Excel workbook is available that contains a list of the Outlook 2003 issues that are fixed by Office 2003 SP3.

Note The workbook is in English. The workbook will not be translated into any other languages.

The following file is available for download from the Microsoft Download Center:
[[File:../gfx/download.gif|[GRAPHIC: Download]]]Download the Office2003System_SP3Changes.exe package now. Release Date: September 18, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services


Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

List of issues that the service pack fixes

Issues that were previously documented in the Microsoft Knowledge Base

Office 2003 SP2 fixes the Outlook 2003 issues that are described in the following articles in the Microsoft Knowledge Base:

839629 Description of the Outlook 2003 post-Service Pack 1 hotfix package: August 21, 2004


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892523 Description of the Outlook 2003 post-Service Pack 2 hotfix package: January 23, 2006


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896253 Description of the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package: March 30, 2005


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898457 Description of the Outlook 2003 post-Service Pack 2 hotfix package: November 7, 2005


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899340 Description of the Outlook 2003 post-Service Pack 2 hotfix package: December 6, 2005


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900459 Description of the Office 2003 post-Service Pack 2 hotfix package: February 24, 2006


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903083 Description of the Outlook 2003 post-Service Pack 2 hotfix package for the Japanese version of Outlook 2003: January 18, 2006


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907729 Description of the Outlook 2003 post-Service Pack 2 hotfix package: January 11, 2006


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909111 Description of the Outlook 2003 post-Service Pack 2 hotfix package for the German version of Outlook 2003: November 17, 2005


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909354 Description of the Outlook 2003 post-Service Pack 2 hotfix package: November 16, 2005


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909617 Description of the Outlook 2003 post-Service Pack 1 hotfix package: November 29, 2005


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910283 Description of the Outlook 2003 post-Service Pack 2 hotfix package: November 16, 2005


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910833 Description of the Outlook 2003 post-Service Pack 2 hotfix package for the German version of Outlook 2003: December 16, 2005


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912007 Description of the Outlook 2003 post-Service Pack 2 hotfix package (Dlgsetp.dll): December 19, 2005


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913323 Description of the Outlook 2003 post-Service Pack 2 hotfix package: January 11, 2006


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915420 Description of the Outlook 2003 post-Service Pack 2 hotfix package: April 10, 2006


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917295 Description of the Outlook 2003 post-Service Pack 2 hotfix package: April 17, 2006


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917325 Description of the Outlook 2003 post-Service Pack 2 hotfix package: April 24, 2006


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917349 Description of the Outlook 2003 post-Service Pack 2 hotfix package: May 8, 2006


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925937 Description of the Outlook 2003 post-Service Pack 2 hotfix package: September 28, 2006


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926451 Description of the Outlook 2003 post-Service Pack 2 hotfix package: October 11, 2006


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926522 Description of the Outlook 2003 post-Service Pack 2 hotfix package: October 11, 2006


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927209 Description of the Outlook 2003 post-Service Pack 2 hotfix package: October 19, 2006


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927850 Description of the Outlook 2003 post-Service Pack 2 hotfix package: November 4, 2006


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Issues that were not previously documented in the Microsoft Knowledge Base

Office 2003 SP3 also fixes the following Outlook 2003 issues that were not previously documented in the Microsoft Knowledge Base.

After you install the Farsi Language Interface Pack (LIP) for Outlook 2003, some buttons disappear in a new e-mail message

You install the Farsi Language Interface Pack (LIP) for Outlook 2003. Then, you create a new e-mail message in Outlook 2003. However, some buttons in the message disappear. For example, these buttons include the To button, the Cc button, the Bcc button, and the From button. When you move the pointer over the Options button, the buttons reappear.


After you log on an Exchange Server profile in Outlook 2003 many times, Outlook 2003 cannot log on to the Exchange Server profile

After you log off a Microsoft Exchange Server profile in Outlook 2003, Outlook 2003 does not release the two handles to the HKLM\Software\Microsoft\Windows\CurrentVersion registry subkey. If you log on to the Exchange Server profile again, Outlook 2003 creates two new handles to the registry subkey. If you log on to the Exchange Server profile many times, Outlook 2003 uses the handle resource. Therefore, you cannot log on to the Exchange Server profile.


After you install the Windows time zone update on a computer that is running Outlook 2003, single-instance appointments or single-instance meetings in Outlook 2003 contain incorrect time information

You create a single-instance appointment or a single-instance meeting in Outlook 2003. Then, you install the Microsoft Windows time zone update. However, the appointment or the meeting contains incorrect time information.

Error signature details

When you use Outlook 2003, you may receive an error message that resembles the following:

Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience. To see what data this error report contains, click here.

When you view the data in the error report, the report contains an error signature that resembles one of the following error signatures.

Application name Application version Module name Module version Offset
Outlook.exe 11.0.6565.0 Mso.dll 11.0.6568.0 0003446c
Outlook.exe 11.0.8010.0 Mso.dll 11.0.6568.0 0003446c
Outlook.exe 11.0.8000.0 Mso.dll 11.0.6568.0 0003446c
Outlook.exe 11.0.5510.0 Mso.dll 11.0.6568.0 0003446c
Outlook.exe 11.0.6353.0 Mso.dll 11.0.6568.0 0003446c
Outlook.exe 11.0.6565.0 Mso.dll 11.0.6568.0 0003446c
Outlook.exe 11.0.8000.0 Mso.dll 11.0.6568.0 0003446c
Outlook.exe 11.0.6565.0 Not applicable 0.0.0.0 5000000
Outlook.exe 11.0.5510.0 Mso.dll 11.0.5606.0 0001f442
Outlook.exe 11.0.6353.0 Mso.dll 11.0.6360.0 0002ef7c
Outlook.exe 11.0.6565.0 Mso.dll 11.0.6568.0 0002f6ec
Outlook.exe 11.0.5510.0 Mso.dll 11.0.5703.0 0001f470
Outlook.exe 11.0.6353.0 Mso.dll 11.0.6408.0 0002efec
Outlook.exe 11.0.8000.0 Outllib.dll 11.0.8002.0 0002943e
Outlook.exe 11.0.8000.0 Outllib.dll 11.0.8002.0 00016f10
Outlook.exe 11.0.8000.0 Outllib.dll 11.0.8002.0 18475
Outlook.exe 11.0.8000.0 Outllib.dll 11.0.8002.0 00016f05
Outlook.exe 11.0.8000.0 Outllib.dll 11.0.8002.0 006ae63b
Outlook.exe 11.0.8000.0 Outllib.dll 11.0.8002.0 006ae63b
Outlook.exe 11.0.8000.0 Outllib.dll 11.0.8002.0 000300ac
Outlook.exe 11.0.8000.0 Outllib.dll 11.0.8002.0 0002943e
Outlook.exe 11.0.8000.0 Outllib.dll 11.0.8002.0 18472
Outlook.exe 11.0.8000.0 Outllib.dll 11.0.8002.0 00016f10
Outlook.exe 11.0.8000.0 Not applicable 0.0.0.0 0
Outlook.exe 11.0.8000.0 Not applicable 0.0.0.0 0
Outlook.exe 11.0.8000.0 Not applicable 0.0.0.0 4
Outlook.exe 11.0.8000.0 Not applicable 0.0.0.0 3
Outlook.exe 11.0.8000.0 Not applicable 0.0.0.0 100
Outlook.exe 11.0.8000.0 Not applicable 0.0.0.0 423
Outlook.exe 11.0.8000.0 Not applicable 0.0.0.0 006c0061
Outlook.exe 11.0.8000.0 Emsmdb32.dl 11.0.8000.0 91956
Outlook.exe 11.0.8010.0 Emsmdb32.dl 11.0.8000.0 91956
Outlook.exe 11.0.8118.0 Emsmdb32.dl 11.0.8000.0 91956
Outlook.exe 11.0.6565.0 Emsmdb32.dl 11.0.6555.0 00091a06
Outlook.exe 11.0.6353.0 Emsmdb32.dl 11.0.6505.0 00091d2a
Outlook.exe 11.0.8000.0 Emsmdb32.dl 11.0.6555.0 00091a06
Outlook.exe 11.0.6353.0 Emsmdb32.dl 11.0.6402.0 000912b2
Outlook.exe 11.0.8015.0 Emsmdb32.dl 11.0.8000.0 91956
Outlook.exe 11.0.6353.0 Mso.dll 11.0.6408.0 00036a36
Outlook.exe 11.0.6565.0 Msmapi32.dl 11.0.6566.0 000224fd
Outlook.exe 11.0.8000.0 Outllib.dll 11.0.8002.0 0008a4db
Outlook.exe 11.0.8118.0 Outllib.dll 11.0.8118.0 00339d78

Additionally, other program versions, module versions, and offsets are possible.


Additional query words: OL2003 OFF2003

Keywords: kbtshoot kbfix kbupdate kbexpertiseadvanced kbexpertiseinter kbexpertisebeginner kboffice2003sp3fix KB938802