Article ID: 932302
Article Last Modified on 9/14/2007
APPLIES TO
- Microsoft Dynamics CRM 3.0
- Microsoft CRM client for Microsoft Office Outlook, when used with:
- Microsoft Dynamics CRM 3.0
SYMPTOMS
The Cyrillic label for a toolbar does not appear correctly in the Microsoft Dynamics CRM client for Microsoft Office Outlook. The Cyrillic label does appear correctly in the Microsoft Dynamics CRM 3.0 Web client after you edit the Isv.config file to use the Cyrillic label for a toolbar. However, when you view the toolbar in the Microsoft Dynamics CRM client for Outlook, the Cyrillic characters are replaced by question marks.
For example, you edit the Isv.config file to use a Cyrillic label for the standard toolbar for an account in Microsoft Dynamics CRM as follows.
<! -- The Account Tool Bar --> <ToolBar ValidForCreate="0" ValidForUpdate="1"> <Button Title="РусскийEnglish" ToolTip="Info on Test" Icon="/_imgs/ico_18_debug.gif" Url="http://www.microsoft.com" PassParams="1" WinParams="" WinMode="0" /> </ToolBar>
When you view this toolbar in the Microsoft Dynamics CRM client for Outlook, the Cyrillic characters are replaced by question marks.
RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft Dynamics CRM 3.0 server
File name | File version | File size | Date | Time | Hashes | Platform |
---|---|---|---|---|---|---|
Crmnativeinteropproxy.dll | 3.0.5300.1621 | 3,422,056 | 17-May-2007 | 23:07 | MD5: DC8F27ADA602C5972B06E07A8688A4FB SHA1: 7046D6879078D778EB5CE0CBE8F4BFBFB359C186 |
x86 |
Crmobjectmodel.dll | 3.0.5300.1621 | 6,761,320 | 17-May-2007 | 23:07 | MD5: 937BDF5AC7659B89744D8B0712BE8716 SHA1: 3C4A57A82661D96C7FFEF434F1E69E79351A0778 |
x86 |
Microsoft.crm.application.components.core.dll | 3.0.5300.1621 | 288,104 | 17-May-2007 | 22:57 | MD5: FD177C8BE0F20E33A88A6B972689A672 SHA1: 6EC1AF2DAA1D46796EA8101D53C17552D3FCCF6E |
x86 |
Microsoft.crm.application.pages.dll | 3.0.5300.1621 | 968,040 | 17-May-2007 | 22:56 | MD5: 4039D392EF0B1E4B673C6C1B4166A179 SHA1: 1A1A6255E0FEC4009D174A7902BBF17A62584896 |
x86 |
Microsoft.crm.dll | 3.0.5300.1621 | 382,312 | 17-May-2007 | 22:57 | MD5: 7749381C0E2BA2AFDF346E78640AA922 SHA1: 0FEB837847C20D391CC6FD0DC4438B947DEA222B |
x86 |
Microsoft.crm.objectmodel.dll | 3.0.5300.1621 | 320,872 | 17-May-2007 | 22:57 | MD5: F334087609DB626F3B15EE87A6E6B88E SHA1: ECC8F3FC61EBB0812C100D0E3E713D8CCAC4FBF4 |
x86 |
Microsoft.crm.tools.workflowlibrary.dll | 3.0.5300.1621 | 275,816 | 17-May-2007 | 22:56 | MD5: 86F5DADA0AEB92D894B3EF68A8D4C90A SHA1: DAAB504C13E40622C7A32334811F78E4C6A516F5 |
x86 |
Pkgutil.cmd | Not Applicable | 113 | 29-Mar-2007 | 20:18 | Not Applicable | Not Applicable |
Print_dlg.aspx | Not Applicable | 8,822 | 17-May-2007 | 19:51 | Not Applicable | Not Applicable |
Microsoft.crm.dll | 3.0.5300.1 | 375,560 | 17-Nov-2005 | 04:39 | MD5: 5474F58EAF68D42E3134BED703CCABD8 SHA1: FD0DFF964D1A85060743BEAAA67DB4BEC790714C |
x86 |
Microsoft.crm.objectmodel.dll | 3.0.5300.1 | 318,216 | 17-Nov-2005 | 04:39 | MD5: C3DEC53D3736B9000C2112A89A3434BA SHA1: D7CABF23BFAED44DD21B51075C50822C108B9DED |
x86 |
Crmdbhotfix.dll | 3.0.5300.1605 | 105,832 | 29-Mar-2007 | 20:18 | MD5: 03EE950503E9BD7425B1702308403C6C SHA1: 6AE59976526A289FB9D1454846AFBF90210CE11E |
x86 |
Kb927207_client.dll | 3.0.5300.1621 | 61,800 | 17-May-2007 | 23:02 | MD5: 28E7D170D2DD892DF7564E86FFF133AB SHA1: 1A45885D1641142F92E9399DED00CDCCA699653D |
x86 |
Kb930604_client.dll | 3.0.5300.1621 | 65,384 | 17-May-2007 | 23:02 | MD5: 9F6B56D239EA89FD929C40CA449A2630 SHA1: F8ED6A7EEAF76CBADCD6D4F60C473285BBD06770 |
x86 |
Kb931627_client.dll | 3.0.5300.1621 | 160,104 | 17-May-2007 | 23:02 | MD5: 44779C699E827BF4B99A45283ED724B0 SHA1: F6D6D6B7BFDAF59CD9D15F474E7BC24C9CCED3A9 |
x86 |
Kb933214_client.dll | 3.0.5300.1621 | 71,016 | 17-May-2007 | 23:02 | MD5: E48F031338E4182F221D3CAC5D4A9E00 SHA1: DCB9449C4E208F4F6B41D9CDAFFC7B799D5AB30C |
x86 |
Kb933423_client.dll | 3.0.5300.1621 | 91,496 | 17-May-2007 | 23:02 | MD5: A57235D9258CD30CBC9EA4B1BD647BE4 SHA1: C3FC78B8D97F249E6242A2602EE4D47BE6109BB2 |
x86 |
Kb933658_client.dll | 3.0.5300.1621 | 67,432 | 17-May-2007 | 23:02 | MD5: E232BE5A2BC92700EB2C181603DF1483 SHA1: DB71867F1D77522E5C8EA1B179210CBC9797F59E |
x86 |
Kb936204_client.dll | 3.0.5300.1621 | 92,520 | 17-May-2007 | 23:02 | MD5: F3AE6A3FD15C6D851B2A3C917564747C SHA1: 88B0C7C8E6B14A03886C2E0DEAC6C7425E016436 |
x86 |
Microsoft Dynamics CRM 3.0 laptop client for Microsoft Office Outlook Compatibility Release
File name | File version | File size | Date | Time | Hashes | Platform |
---|---|---|---|---|---|---|
Crmaddin.dll | 3.0.5300.1621 | 1,210,216 | 17-May-2007 | 23:06 | MD5: 39B619C5456575DE0FE4648D27B987CB SHA1: AA5FCC6FB1BDA71714139A7E056B36D80F8EBBB5 |
x86 |
Crmnativeinteropproxy.dll | 3.0.5300.1621 | 3,422,056 | 17-May-2007 | 23:07 | MD5: BDCC1E55F4A737C0C903E918F85B0ACD SHA1: 84CC96D335E1EAB415FB0FDFDD557DC7076182E3 |
x86 |
Crmobjectmodel.dll | 3.0.5300.1621 | 6,761,320 | 17-May-2007 | 23:07 | MD5: 85E5CC4EE08898D02AB2D5981D3AE86D SHA1: D035457DA80D1596B1EAA17EB5768573704568FC |
x86 |
Microsoft.crm.application.components.core.dll | 3.0.5300.1621 | 292,200 | 17-May-2007 | 22:57 | MD5: 8767EE6F08F9242A6F6D00293B83E5EE SHA1: B2D1998238647B74C1F254C333E2BD6391020A0C |
x86 |
Microsoft.crm.application.components.strings.dll | 3.0.5300.1621 | 726,376 | 17-May-2007 | 22:55 | MD5: 012D15E0E123DABA12ECEB30DCCB4A54 SHA1: 0A8BDEFFCECABEAE3FB103544D99FCF5DAE3D2F8 |
x86 |
Microsoft.crm.application.pages.dll | 3.0.5300.1621 | 738,664 | 17-May-2007 | 22:59 | MD5: EEB28B7E458206E6D3D3D6B95446DAC3 SHA1: 61B12FA91744269F05E6CE806990085809A9AB1D |
x86 |
Microsoft.crm.dll | 3.0.5300.1621 | 382,312 | 17-May-2007 | 22:57 | MD5: ECB8B9A99C16075F15FF40A90C3D27D6 SHA1: 703898996F6F6E507EB34D5767AE16B2053BF54C |
x86 |
Microsoft.crm.objectmodel.dll | 3.0.5300.1621 | 320,872 | 17-May-2007 | 22:57 | MD5: C9EDA85A3C10F58E3D287245C767E251 SHA1: 857D5FD123750D92B9DA83E7C2BFA4E5A98F4C46 |
x86 |
Print_dlg.aspx | Not Applicable | 8,822 | 17-May-2007 | 19:51 | Not Applicable | Not Applicable |
Syncqueue.dll | 3.0.5300.1621 | 396,136 | 17-May-2007 | 23:06 | MD5: 6DAFBE7A7FEB248B852E911C3103F9F4 SHA1: 8C4C5A77957CB5C020FCE6130CD9C3F198348166 |
x86 |
Crmaddin.dll | 3.0.5300.1621 | 1,210,216 | 17-May-2007 | 23:06 | MD5: 39B619C5456575DE0FE4648D27B987CB SHA1: AA5FCC6FB1BDA71714139A7E056B36D80F8EBBB5 |
x86 |
Microsoft.crm.application.components.core.dll | 3.0.5300.1621 | 292,200 | 17-May-2007 | 22:57 | MD5: 8767EE6F08F9242A6F6D00293B83E5EE SHA1: B2D1998238647B74C1F254C333E2BD6391020A0C |
x86 |
Microsoft.crm.application.components.strings.dll | 3.0.5300.1621 | 726,376 | 17-May-2007 | 22:55 | MD5: 012D15E0E123DABA12ECEB30DCCB4A54 SHA1: 0A8BDEFFCECABEAE3FB103544D99FCF5DAE3D2F8 |
x86 |
Microsoft.crm.dll | 3.0.5300.1621 | 382,312 | 17-May-2007 | 22:57 | MD5: ECB8B9A99C16075F15FF40A90C3D27D6 SHA1: 703898996F6F6E507EB34D5767AE16B2053BF54C |
x86 |
Microsoft Dynamics CRM 3.0 laptop client for Microsoft Office Outlook
File name | File version | File size | Date | Time | Hashes | Platform |
---|---|---|---|---|---|---|
Crmaddin.dll | 3.0.5300.1621 | 1,183,080 | 17-May-2007 | 23:06 | MD5: E1F89339125B0C71A9C340B36DC20692 SHA1: A3A76827D13A9075BBADC822FBD6D1FABED5592A |
x86 |
Crmnativeinteropproxy.dll | 3.0.5300.1621 | 3,422,056 | 17-May-2007 | 23:07 | MD5: 16D3FC3FE75EAA38AF9C313F95300D2D SHA1: 56B6B1CF5D58D359283533619102E07FEA202BE9 |
x86 |
Crmobjectmodel.dll | 3.0.5300.1621 | 6,761,320 | 17-May-2007 | 23:07 | MD5: F68427699F3668F10AF65A2B79399EC7 SHA1: 5F1F311E01615A56384291F25B939FAE2079D6BD |
x86 |
Microsoft.crm.application.components.core.dll | 3.0.5300.1621 | 292,200 | 17-May-2007 | 22:57 | MD5: 98C186DD2AA61DAC4BCBDA98EFCBF7A7 SHA1: 2FB47F19A35813F56BFD3896CD25BB82D2C4AD53 |
x86 |
Microsoft.crm.application.pages.dll | 3.0.5300.1621 | 738,664 | 17-May-2007 | 22:57 | MD5: 3426E60968E3F6EE3A3EB9DB15B7B924 SHA1: 524BEE77BA86CE6E48ACEC6E1FAD9C748134BF28 |
x86 |
Microsoft.crm.dll | 3.0.5300.1621 | 382,312 | 17-May-2007 | 22:57 | MD5: 5E2AB268C25D7603471DA444F33CF20C SHA1: 8966C3A462DAA8A4A47292E8C4A5015EAE81B69E |
x86 |
Microsoft.crm.objectmodel.dll | 3.0.5300.1621 | 320,872 | 17-May-2007 | 22:57 | MD5: 34A6C187FFB6A46AAC4C00B877CBD0B8 SHA1: EB234220F95570A70DBB0386312966057C5F2921 |
x86 |
Pkgutil.cmd | Not Applicable | 113 | 29-Mar-2007 | 20:18 | Not Applicable | Not Applicable |
Print_dlg.aspx | Not Applicable | 8,822 | 17-May-2007 | 19:51 | Not Applicable | Not Applicable |
Syncqueue.dll | 3.0.5300.1621 | 396,136 | 17-May-2007 | 23:06 | MD5: 91D4FB3D5AABABAD9C3777B64141CBCB SHA1: 382C06011437A6261349C1A7A6428844AB8B23DD |
x86 |
Microsoft.crm.dll | 3.0.5300.1 | 375,576 | 17-Nov-2005 | 04:42 | MD5: 2B3ECF66B63F9978BF3D0779B29E0FC7 SHA1: B8756E483038993412A40FB7065E67DBC877A6BB |
x86 |
Microsoft.crm.objectmodel.dll | 3.0.5300.1 | 318,232 | 17-Nov-2005 | 04:42 | MD5: 16A81E3990F8FEE0030392D56482695A SHA1: A9E13671C7D3C38D706CA4D9F8F7801A99A7E88F |
x86 |
Installation information
Install this hotfix on computers that are running the Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook.
Prerequisites
You must have the following update rollup installed to install this hotfix:
927751 Update Rollup 2 for Microsoft Dynamics CRM 3.0 is available
Restart requirement
If you are prompted, restart the computer after you install this hotfix.
Removal information
To remove this hotfix from a computer that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Microsoft Windows 2000, use Add or Remove Programs in Control Panel. System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Microsoft Windows 2000.
The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB932302$\Spuninst folder.
MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Keywords: kbqfe kbpubtypekc kbmbsmigrate kbhotfixserver KB932302