Article ID: 825953
Article Last Modified on 10/26/2005
APPLIES TO
- Microsoft Host Integration Server 2000 Standard Edition
- Microsoft Host Integration Server 2000 Service Pack 1
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0 Service Pack 2
- Microsoft SNA Server 4.0 Service Pack 3
- Microsoft SNA Server 4.0 Service Pack 4
SYMPTOMS
The 3270 Client (Win3270.exe) may experience an application error and quit unexpectedly when accessing a host application. Although the specific symptoms may vary, you may receive an error message that is similar to the following:
Additionally, a User.dmp file or a Drwtsn32.log file may include information that is similar to the following:
Access violation - code c0000005 (!!! second chance !!!) eax=00000000 ebx=00000000 ecx=00025497 edx=000bc4ee esi=000bc4ee edi=000e3000 eip=62b96a2b esp=0006fbe4 ebp=00000000 iopl=0 nv up ei pl nz na pe cy cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000203 sna3270!ersalup+0x34b: 62b96a2b f3ab rep stosd es:000e3000=????????
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Host Integration Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
328152 How to obtain the latest service pack for Host Integration Server 2000
Hotfix information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------- 30-Jul-2003 20:48 5.0.0.931 209,168 Sna3270.dll
Note Because of file dependencies, the most recent fix that contains the previous files may also contain additional files.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was corrected in Microsoft Host Integration Server 2000 Service Pack 2.
MORE INFORMATION
The problem occurs when the 3270 Client is processing a 3270 Erase All Unprotected (EAU) command that is received from a mainframe application. The following is an excerpt of a Data Link Control message trace that is captured by using the Trace Initiator program that is included with Host Integration Server 2000:
|00000640.00000858 DLC ----------------------------------------------- 16:16:19.0461 |00000640.00000858 DLC 04160006->01020701 DLC DATA |00000640.00000858 DLC DAF:08 OAF:01 ODAI:off Normal |00000640.00000858 DLC RQD FMD BC EC DR1 PI |00000640.00000858 DLC |00000640.00000858 DLC ---- Header at address 011AC128, 1 elements ---- |00000640.00000858 DLC 0005C200 740B2C00 08010014 01004406 <..B.t.,.......D.> |00000640.00000858 DLC |00000640.00000858 DLC ---- Element at address 01C1C448, start 10, end 13 ---- |00000640.00000858 DLC 0381006F <.a.o >
The 0x
6F that is shown in the "Element" data is the 3270 EAU command.
For more information about the 3270 EAU command, see the IBM 3270 Data Stream Programmer's Reference (GA23-0059).
Additional query words: HIS 2000
Keywords: kbbug kbfix kbqfe kbhotfixserver KB825953