Article ID: 331971
Article Last Modified on 2/1/2007
APPLIES TO
- Microsoft Project 2002 Professional Edition
- Microsoft Project Server 2002
- Microsoft Project 2002 Standard Edition
This article was previously published under Q331971
SYMPTOMS
When you have performed the steps that are outlined in the following Microsoft Knowledge base articles
819643 PSVR2002: Port Error Message: Cannot Connect to the Specified Web Server Running SharePoint Team Services
818846 PSVR2002: Connect Error, Cannot Connect to or Create the Specified Web Server Running SharePoint Team Services Error Messages
810604 PSVR2002: How to Troubleshoot SharePoint Team Services
you can continue to receive one of the following error messages:
WORKAROUND
You may be able to work around this problem by installing Microsoft Internet Explorer 6.0 or later.
RESOLUTION
Service Pack Information
This problem is corrected in Microsoft Project Server 2002 Service Pack 1.
To resolve this problem, obtain the latest service pack for Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
867830 How to obtain the latest Microsoft Project Server 2002 service pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 01-Oct-2002 04:50 3,525,120 Prjsvr10.msp 30-Aug-2002 00:13 611 Build.inc 05-Sep-2002 19:19 6,133 Clntutil.asp 05-Sep-2002 19:19 13,525 Dlmain.asp 05-Sep-2002 19:19 6,946 Issshell.asp 05-Sep-2002 19:19 16,837 Linkissu.asp 05-Sep-2002 19:19 3,975 New4task.asp 17-Sep-2002 00:56 10.2002.0.916 626,688 Pds.dll 24-Sep-2002 04:44 10.0.2002.923 909,824 Pj10od10.dll 29-Aug-2002 19:20 914,153 Pjclient.cab 01-Oct-2002 01:00 10.0.2002.930 167,936 Pjobjprv.dll 17-Sep-2002 01:12 10.0.2002.916 4,108,800 Pjoledb.dll 06-Aug-2002 18:16 3,584 Prjsvre.mst 05-Sep-2002 19:19 53,683 Svrdbdl.asp
Note You may have to install this fix to work around problems that may occur when you install Microsoft SharePoint Team Services from the Microsoft SharePoint Configuration Wizard in Microsoft Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
818876 PSVR2002: Setup Error "SharePoint Has Not Been Configured Properly for Project Server"
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project Server 2002 Service Pack 1.
Additional query words: FIX
Keywords: kbhotfixserver kbqfe kbwebserver kbwebservices kbdatabase kbprojectserver2002sp1fix kberrmsg kbqfe kbfix kbbug KB331971
