Microsoft KB Archive/819643

Knowledge Base

You receive a "Cannot connect to the specified Web server running SharePoint Team Services" error message when you try to connect to Microsoft SharePoint Team Services

Article ID: 819643

Article Last Modified on 2/5/2007

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APPLIES TO

• Microsoft Project Server 2002
• Microsoft Office Project Web Access

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SYMPTOMS

When you use Project Server 2002 and you try to connect to Microsoft SharePoint Team Services in Project Web Access, you may receive the following error message:

VBScript:Microsoft Project Web Access

Microsoft Project Server cannot connect to the specified Web server running SharePoint Team Services.

The reasons could be:

1. The specified SharePoint Web server port ## is incorrect.
2. The specified SharePoint server administration port #### is incorrect.
3. The SharePoint administration port is an SSL port check box is incorrectly set for the specified SharePoint server administration port ####.

When you try to install Project Server 2002, you may receive the following error message during the Project Server 2002 Installation Wizard:

Microsoft Project Server cannot connect to this webserver running SharePoint Team Services.

The reasons could be:

1) The Windows Account Domain\UserName and its password is incorrectly specified.
2) The Windows account is not on the NT Admin Group on the Server.

CAUSE

This problem may occur if any of the following conditions are true:

• The Integrated Windows Authentication permissions to the SharePoint Administration Web site are not set correctly.
• The ProxyCfg settings have not been enabled on the Project Server computer.
• You are experiencing connection problems with an earlier version of Microsoft Internet Explorer.
• One certificate is used for both the SharePoint Team Services Web Site and the Microsoft SharePoint Administration Web Site, when connecting SharePoint Team Services and Project Server from SSL.

RESOLUTION

To resolve this problem, use the following methods.

If the Integrated Windows Authentication permissions to the SharePoint Administration Web site are not set, use the following method. If the permissions have been set, go to the next method.

Enable Permissions on the SharePoint Administration Web Site

To do this, follow these steps:

1. Click Start, point to Programs, and then click Administration Tools.
2. Locate your SharePoint Administration Web site.
3. Right-click your SharePoint Administration Web site, and then click Properties.
4. On the Directory Security tab, click Edit in the Anonymous Access and Authentication Control section.
5. Click Integrated Windows Authentication, and then click OK.
6. If you receive the Inheritance Override dialog box, click OK.
7. Click OK to exit.

If the ProxyCfg settings have not been enabled on the Project Server computer, use the following method.

Run the ProxyCfg Utility

To do this, follow these steps:

1. On the computer where Project Server is installed, click Start, and the click Run.
2. In the Open box, type cmd, and then click OK to open a command prompt.
3. Change to the location of ProxyCfg.exe.
   
   For example, type cd C:\Program Files\Microsoft Project Server\bin, and then press ENTER.
4. Type the following command and specify the STS ServerName, IP address, and fully qualified domain name (FQDN) of your SharePoint Team Services server in the bypass list.
   
   For example, type the following:

   proxycfg -d -p "YourProxyServer" "local;ServerName;IPAddress; FQDN"

   If you are not in a proxy server environment, type NoProxyServer in the YourProxyServer section.
5. Press ENTER to write the proxycfg information to your registry.
6. At the command prompt, type iisreset to restart Information Services (IIS).
   
   If you have a browser connected to Project Server, exit the browser before you restart IIS.
7. Logon as Administrator to Project Web Access.
8. Click Admin, and then click Manage SharePoint Team Services.
9. On the Connect to Servers page, type your SharePoint Team Services confirmation information.
   
   The confirmation information appears after a successful install of the Stswiz.exe file from the Project Server CD.
   
   Note The Pscomplus.exe utility and db_datareader rights must be granted to the SharePoint Database in Microsoft SQL Server before you connect SharePoint Team Services to Project Server.
10. Click Save Changes to test the connection of SharePoint Team Services to Project Server.
    
    Note You may have to replace the ServerName with the computer name for the server IP address, or FQDN of your Project Server computer to test connectivity.

Request and Apply Separate SSL Certificates

When you try to connect SharePoint Team Services in Microsoft Project Web Access, in an SSL environment, you must apply separate Certificates to the Web site for SharePoint Team Services and the Microsoft SharePoint Administration Web site in IIS.

Ugrade Microsoft Internet Explorer

If all other methods fail to resolve the issue and you are using an older version of Microsoft Internet Explorer, the issue may be related to connection problems in Internet Explorer. You may be able to resolve the issue by upgrading to Microsoft Internet Explorer 6.0 or later.

For more information about how to obtain the latest version of Microsoft Internet Explorer, see the following Microsoft Web site:

http://www.microsoft.com/windows/ie/default.mspx

MORE INFORMATION

For more information about the configuration of SharePoint Team Services and Project Server, click the following article number to view the article in the Microsoft Knowledge Base:

322235 How to install and configure SharePoint Team Services for Microsoft Project Server on Windows 2000

Keywords: kberrmsg kbprb KB819643

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