PSS ID Number: 328167
Article Last Modified on 9/24/2002
The information in this article applies to:
- Microsoft Word 2000
This article was previously published under Q328167
SYMPTOMS
When you try to start Word, you may receive the following error message:
CAUSE
This problem may occur if a third-party add-in program that is stored in the Startup folder for Office conflicts with Word.
WORKAROUND
To work around this problem, determine which add-in program conflicts with Word by moving the add-in files and folders out of the Startup folder one-by-one. To do so, follow these steps.
NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
- Quit Word.
- Locate and then click the following folder, where
driveis the drive on which Windows is installed:NOTE: This is the default location for the Office\Startup folder. If you installed Word to a different location, the path to this folder on your computer may be different.drive:\Program Files\Microsoft Office\Office\Startup - Right-click one of the third-party add-in files or folders, and then click Cut.
- Click Start, right-click My Documents, and then click Paste.
- Try to start Word.
If Word does not start successfully, repeat steps 3 through 5 for each third-party add-in file and folder in the Office\Startup folder. - After you determine which third-party add-in program or folder is causing the problem, move the other third-party add-in files and folders back to the Office\Startup folder.
REFERENCES
For additional information about how to troubleshoot similar "Compile error in hidden module" error messages, click the article number below to view the article in the Microsoft Knowledge Base:
304508 WD2000: Error Message: Compile Error in Hidden Module EFunctions
230084 WD2000: Error Message: "Compile Error in Hidden Module ModMain"
307410 OFF: "Compile Error in Hidden Module" Error Message When You Start Word or Excel
314127 WD: Error Message: "Compile Error in Hidden Module" When You Open, Close, or Save a Document
313456 WD2000: "Compile Error in Hidden Module" Error Message When You Start Word
For additional information about third-party program conflicts with Word 2000, click the article number below to view the article in the Microsoft Knowledge Base:
225208 Summary of Known Third-Party Conflicts with Word 2000
Keywords: kberrmsg kbprb KB328167
Technology: kbWord2000 kbWord2000Search kbWordSearch kbZNotKeyword2
