Article ID: 285143
Article Last Modified on 3/1/2004
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q285143
SYMPTOMS
When you copy a task with user-defined fields, the values in the user-defined fields are lost.
CAUSE
The task was set to recur before you copied it to another folder.
WORKAROUND
To avoid this problem, either do not set a task to recur, or do not copy the task to another folder.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
This problem occurs in either Microsoft Exchange Server public folders, or a personal folder, such as a mailbox on an Exchange Server computer or a personal folders (.pst) file. The problem does not occur if you move the item, which means that this problem cannot cause you to lose the original data.
Steps to Reproduce the Problem
- Create a custom task form that contains one or more user-defined fields of any type.
- Publish the form to either a public or personal Tasks folder.
- Open a new item based on the custom form.
- Enter data in the user-defined fields.
- Set any recurrence pattern, such as the default recurrence.
- Save, and then close the item.
- Copy the item to the another Tasks folder.
- Open the item that you copied, and check the custom fields. The fields do not contain the data that you entered.
REFERENCES
For additional information about other problems related to custom task forms and user-defined fields, click the article numbers below to view the articles in the Microsoft Knowledge Base:
285045 OL2000: Value of Custom Date Field Lost After You Assign a Task
201106 OL2000: User-defined Fields in Task Request Do Not Show in View
241243 OL2000: Error Opening Task Request with Custom Keywords Field
For additional information about available resources and answersto commonly asked questions about Microsoft Outlook solutions, click the article number below to view the article in the Microsoft Knowledge Base:
146636 OL2000: Questions About Custom Forms and Outlook Solutions
Additional query words: OutSol OutSol2000
Keywords: kbbug kbnofix KB285143
