Microsoft KB Archive/252814

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XCLN: Posting to a Public Folder Using Send As Permission Does Not Work as Expected

Article ID: 252814

Article Last Modified on 2/27/2007



APPLIES TO

  • Microsoft Outlook 97 Standard Edition
  • Microsoft Outlook 98 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft Exchange Server 5.5 Standard Edition



This article was previously published under Q252814


SYMPTOMS

When you post a message to a public folder, if you use the From field to "send as" another user, the From field in the posted message indicates that the e-mail message was sent "on behalf of" the user, and not as the user.

MORE INFORMATION

With Exchange Server, you can send an e-mail message "on behalf of" another user. For example, if User A wants to send an e-mail message on behalf of User B (to user C), User A needs Send On Behalf Of permission for the User B mailbox. To send an e-mail message on behalf of User B, User A needs to open a new message form, click From Field on the View menu, type user b in the From field, and then type user c in the To field. When this e-mail message appears in the Inbox of User C, the e-mail message is displayed as if it came from User A, because in the Inbox view, the From field contains User A. However, when User C actually opens the e-mail message, the following string is displayed in the From field:

User A on behalf of User B


There may be situations in which you want to send a message as another user. For example, if User A wants to send an e-mail message to User C not "on behalf of" User B, but as User B, User A needs Send As permission for the mailbox of User B. An administrator can assign this permission by using the Exchange Server Administrator program on the Exchange Server computer. After User A has Send As permission for the mailbox of User B, User A can use the method described above to send an e-mail message to User C. When this e-mail message appears in the Inbox of User C, the e-mail message is displayed in the Inbox view as if it came from User B. However, when User C actually opens the e-mail message, the From field contains User B. This makes it appear as though User B sent the message himself. User C has no way of knowing that the message was sent by User A on behalf of User B.

The procedures above apply to messages that are posted to an Exchange Server public folder. However, the results for a public folder message may be slightly different. This depends on whether a message is posted to the public folder or sent as an e-mail message to the public folder. For example, if User A posts a message to a public folder called Test (by clicking New Post in This Folder on the File menu) and types user b in the From field before the message is posted, the post appears to come from User B, but if another user opens the message, that user can see that the post came from User A on behalf of User B. If, however, User A sends an e-mail message to the public folder (by clicking New Mail Message on the File menu) and types user b in the From field before the e-mail message is sent to the Test public folder, when another user actually opens the message, the From field contains User B, which makes it appear as if the message came from User B. That user has no way of knowing that the e-mail message was actually sent by User A.


Additional query words: obo 8.0 8.01 8.02 8.03 8.04 8.5 9.0

Keywords: kbprb KB252814