Microsoft KB Archive/247063: Difference between revisions
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# Click on the '''Properties''' button to display the '''Identification Changes''' dialog box. | # Click on the '''Properties''' button to display the '''Identification Changes''' dialog box. | ||
# Click '''More'''. | # Click '''More'''. | ||
# Add the DNS suffix in the '''Primary DNS Suffix for this Computer''' box, or example | # Add the DNS suffix in the '''Primary DNS Suffix for this Computer''' box, or example "microsoft.com". | ||
# Click '''OK'''. | # Click '''OK'''. | ||
# Restart the computer when you are prompted. | # Restart the computer when you are prompted. |
Latest revision as of 13:50, 21 July 2020
Article ID: 247063
Article Last Modified on 2/27/2007
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
- Microsoft Windows 2000 Standard Edition
This article was previously published under Q247063
SYMPTOMS
When you try to install the Internet Mail Service for Exchange Server 5.5 on a Windows 2000 member server, it does not install, the installation wizard does not continue, and you receive the following error message:
This error can occur whether or not there is an entry for the domain name suffix on the DNS tab of the Advanced Properties dialog box of the TCP/IP Protocol.
CAUSE
The DNS entry on the Windows 2000 computer is not recognized as a valid domain name entry.
RESOLUTION
Manually add the DNS suffix to the computer name by following these steps:
- In Control Panel, double-click System.
NOTE: Another option is to right-click the My Computer icon on the desktop, and then click Properties. The end result is the same.
- Click the Network Identification tab.
- Click on the Properties button to display the Identification Changes dialog box.
- Click More.
- Add the DNS suffix in the Primary DNS Suffix for this Computer box, or example "microsoft.com".
- Click OK.
- Restart the computer when you are prompted.
- Run the Internet Mail Service installation again.
MORE INFORMATION
This only applies when the Windows 2000 server is a member of a Microsoft Windows NT 4.0 domain. In a Windows 2000 domain, the full domain name is already implemented and Internet Mail Service installs correctly.
Keywords: kbprb KB247063