Article ID: 232388
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q232388
SYMPTOMS
Exchange Server users might receive non-delivery reports (NDRs) with the diagnostic "content-syntax-error." In the event log, the event ID 210 "Content conversion error: Database server read failure" appears.
CAUSE
This behavior occurs if a recipient has more than 32 bytes in the Telephone Number field.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: Message Transfer Agent (MTA)
| File name | Version |
|---|---|
| Dbserver.sch | N/A |
| Dcprods.cat | N/A |
| Ems_rid.dll | 5.5.2621.0 |
| Emsmta.exe | 5.5.2621.0 |
| Info4log.cfg | N/A |
| Infoblog.cfg | N/A |
| Infodlog.cfg | N/A |
| Infollog.cfg | N/A |
| Infoplog.cfg | N/A |
| Infotlog.cfg | N/A |
| Mtacheck.exe | 5.5.2621.0 |
| Mtamsg.dll | 5.5.2621.0 |
| P2.xv2 | N/A |
| X400om.dll | 5.5.2621.0 |
| X400omv1.dll | 5.5.2621.0 |
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
Additional query words: NDR
Keywords: kbbug kbfix kbqfe KB232388
