Microsoft KB Archive/232388

Knowledge Base

XCON: MTA Content Conversion Error

Article ID: 232388

Article Last Modified on 10/28/2006

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APPLIES TO

• Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q232388

SYMPTOMS

Exchange Server users might receive non-delivery reports (NDRs) with the diagnostic "content-syntax-error." In the event log, the event ID 210 "Content conversion error: Database server read failure" appears.

CAUSE

This behavior occurs if a recipient has more than 32 bytes in the Telephone Number field.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Message Transfer Agent (MTA)

File name	Version
Dbserver.sch	N/A
Dcprods.cat	N/A
Ems_rid.dll	5.5.2621.0
Emsmta.exe	5.5.2621.0
Info4log.cfg	N/A
Infoblog.cfg	N/A
Infodlog.cfg	N/A
Infollog.cfg	N/A
Infoplog.cfg	N/A
Infotlog.cfg	N/A
Mtacheck.exe	5.5.2621.0
Mtamsg.dll	5.5.2621.0
P2.xv2	N/A
X400om.dll	5.5.2621.0
X400omv1.dll	5.5.2621.0

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words: NDR

Keywords: kbbug kbfix kbqfe KB232388

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