Article ID: 189570
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q189570
SYMPTOMS
When attempting to publish a custom form in your Personal Forms library, with Microsoft Outlook 97, you may get the following error message:
CAUSE
You may have a corrupt Profile or Personal Folders (.pst) file.
RESOLUTION
- Create a new profile and add all necessary services to the new profile.
For more information on creating a new profile, please see the following article in the Microsoft Knowledge Base:171376 OL97: How to Create a New User Profile for Outlook
- Create a new .pst file.
- Import the old .pst into Outlook.
For more information about creating a new .pst file, or precautions in importing your old .pst file, please see the following article in the Microsoft Knowledge Base:171377 OL97: How to Create a New Personal Folders File for Outlook
Keywords: kbprb KB189570