Article ID: 186870
Article Last Modified on 11/9/2000
APPLIES TO
- Microsoft PowerPoint 97 Standard Edition
This article was previously published under Q186870
SYMPTOMS
You may see a red X in place of several graphics and linked files after running a PowerPoint add-in, such as Presentation Conferencing or Pack and Go, or after saving a file using a Visual Basic for Applications macro similar to the following:
CAUSE
PowerPoint incorrectly stores picture and link information in the presentation after running the add-in or Visual Basic macro.
RESOLUTION
To correct this problem, obtain Microsoft PowerPoint 97 Service Release 2 (SR-2).
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).
For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:
151261 OFF97: How to Obtain and Install MS Office 97 SR-2
MORE INFORMATION
Additional query words: powerpoint powerpnt ppt ppt97 ppt8 8.0 powerpoint97 redx red x red-x macros vb lost missing gone dropped sr 2 sr-2 sr2
Keywords: kbbug kbfix kbaddin KB186870
