Article ID: 182268
Article Last Modified on 9/22/2005
APPLIES TO
- Microsoft SNA Server 4.0
This article was previously published under Q182268
SYMPTOMS
Microsoft SNA Server logs an Event 60 error if it receives an FMH- 5 Attach request from a remote system and the invokable transaction program (TP) is not registered on an SNA Server client or fails to start within the timeout period. The event appears as follows:
Event ID: 60 Source: SNA Server Description: Failed to invoke APPC TP <name> (<hex name>), sense data = <sense code>
EXPLANATION
An attempt to invoke the APPC TP shown has failed. The error will be reported to the invoking TP on the remote system with the following primary return code:
However, if multiple instances of this same TP name are registered on many SNA Server clients, it is difficult to troubleshoot this problem because this event does not indicate the Local APPC LU name that the FMH-5 attach was received.
CAUSE
The SNA Server Event 60 was not originally intended to log the Local APPC LU name.
STATUS
Microsoft has confirmed this to be a problem in SNA Server version 4.0. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
MORE INFORMATION
With this update applied, the SNA Server now indicates the Local APPC LU name within the Event 60 error log.
The updated modules for the SNA Server computer (this is not necessary on the SNA Server NT client computer) are as follows:
<snaroot>\system\snaservr.exe
<snaroot>\system\snaevent.dll
Keywords: kbbug kbfix kbqfe kbhotfixserver KB182268