Article ID: 179883
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q179883
SYMPTOMS
When you attempt to save a Word 6.0/95 document in Word 97, you may receive the following error messages:
-and-
-and-
The Word document is then deleted and the text of the document is saved in a file named "Rescued Document.txt" in the folder that contained the original Word document.
RESOLUTION
To correct this problem, obtain Microsoft Word 97 Service Release 2 (SR-2).
STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).
For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:
151261 OFF97: How to Obtain and Install MS Office 97 SR-2
Additional query words: save autosave autorecover error message
Keywords: kbhotfixserver kbqfe kbbug kbconversion kbfix KB179883