Microsoft KB Archive/175150

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Top MSN Articles Available by Fax or by E-mail

PSS ID Number: Q175150 Article last modified on 10-17-1998




The information in this article applies to:

  • == The Microsoft Network, versions 2.0, 2.5 ==


Ordering an Article over the Phone and Having It Sent to a Fax Machine

To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Item ID shown for each article, and then follow these steps:

  • Dial the toll-free MSN FastTips number (888) 676-8477.
  • Press one (1) on your phone keypad to select the Express Catalog Order Service.
  • Press two (2) to order Catalog items.
  • When prompted, enter the number of the Item ID and press #, for up to five items.
  • When prompted, select the delivery method, fax.
  • When prompted, enter your three-digit area code and seven-digit fax number on your phone keypad.

When finished, simply hang up. If you have problems receiving a fax, please call (425) 635-3199.

Ordering an Article by E-mail

To have an article from the list sent to you in e-mail, send a message to “” (without quotation marks), and use the Item ID in the subject line of the message, as in the following example:

  SUBJECT: Q119591

For more information about how to order an article by e-mail, send a message to “” (without quotation marks), and in the subject line of the message, type ?Index? (without quotation marks)as in the following example:

  SUBJECT: Index

NOTE: To receive messages back from Microsoft Help (MSHelp), you must include a valid Item ID or the word ?Index? in the subject line of your e-mail message.


Connection Issues


Q171902 Cannot Connect to The Microsoft Network 1 Q172793 Cannot Establish Connection to MSN First Time 1 Q174514 Connection Problems with MSN, The Microsoft Network 3 Q149195 “Invalid Member ID or Password” Signing In to MSN 4 Q153967 Internet Explorer Err Msg: Could Not Open… 6 Q153178 Err Msg: Cannot Locate The Microsoft Network Data Center 4 Q155647 Error Message: Wrong Information Specified 2 Q176360 Err Msg: The Computer You’re Dialing into Cannot Establish… 2 Q162738 Err Msg: Network Connection Could Not Be Established 4 Q156656 “Remote Server Disconnect” Attempting to Connect to MSN 2 Q173679 MSN Sign In Screen Does Not Appear 3

E-mail Issues


Q178087 Err Msg: Unable to Logon to the Server Using Distributed… 3 Q181129 Err Msg: The Host Could Not Be Found… 2 Q180763 MSN Err Msg: Account Failed: Permission Denied 1 Q177315 Err Msg: Your Server Has Not Responded… 2 Q176102 Err Msg: The Connection to the Server Has Failed… 2 Q131194 E-mail Is Not Delivered 2 Q135368 Cannot Retrieve E-mail on The Microsoft Network 2 Q173922 Err Msg: Authentication Failed While Connecting to the Mail… 2 Q174245 Err Msg: An Unknown Error Has Occurred: 501 Invalid Address 2 Q175316 Internet Mail Does Not Download E-mail Messages Using MSN 2 Q175785 Err Msg: There Was a Problem Logging onto Your Mail Server… 2 Q176013 Err Msg: An Unknown Error Has Occurred. Account: ‘MSN Mail’… 3 Q177273 Err Msg: The Server Name You Specified Cannot Be Found… 2 Q173952 How to Configure Outlook Express for The Microsoft Network 4 Q171936 Configuring Microsoft Exchange for Use with MSN 2 Q174062 Internet Mail Enhancement Patch Needed to Use Outlook 97 w/MSN 4

General MSN Issues


Q173227 How to Cancel Your MSN Account 1 Q142536 No Dial Tone When Attempting to Connect to MSN 2 Q134223 Error Message: Already Signed in to The Microsoft Network 1

                    End of Article List

Additional query words: 2.00 2.50 msnet msnetwork microsoft-net m.s.n.

Keywords : kbtlc kbmsn Version : WINDOWS:2.0,2.5 Platform : WINDOWS Issue type : kbinfo ============================================================================= Copyright Microsoft Corporation 1998.