Microsoft KB Archive/172459

Microsoft Knowledge Base

MSN Setup Continues to Detect McAfee VirusScan

Last reviewed: October 7, 1997
Article ID: Q172459

The information in this article applies to:

• The Microsoft Network versions 2.0, 2.5

SYMPTOMS

During the system check performed during the installation of MSN, The Microsoft Network, you may be prompted to close several memory-resident programs, including McAfee VirusScan. After you use the taskbar icon to disable McAfee VirusScan, MSN Setup reports that the program is still active.

RESOLUTION

To avoid possible MSN installation problems, temporarily close McAfee VirusScan. To do so, follow these steps:

1. Press CTRL+ALT+DELETE to open the Close Program dialog box.
2. Click Vshwin32, and then click End Task.
3. After you install MSN, restart Windows to reactivate McAfee VirusScan.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 2.00 2.50 Keywords : msnsetup kb3rdparty kbsetup Version : WINDOWS:2.0,2.5 Platform : WINDOWS THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Last reviewed: October 7, 1997 ©1997 Microsoft Corporation. All rights reserved. Legal Notices.