Article ID: 170078
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q170078
SYMPTOMS
When you attempt to view or modify NTFS file or directory security settings, you may receive one of the following error messages:
-or-
If you say yes and attempt to modify the permissions, the new permissions will take effect but, later on, the above error messages will reappear if you attempt to redefine or view the permissions; the original permissions set will be missing and have to be redefined. This will continue over and over in a cycle.
CAUSE
Either of the above error messages can occur if Quota Manager (or possibly some other disk quota software) is running on the server and a lock has been placed on the parent folder. For example, a quota has been set on a parent directory, such as users, instead of the subdirectories that exist beneath it. When the quota limit is reached for the parent directory, users, a "lock" will be placed on this directory by Quota Manager and will affect all subdirectories, therefore causing the above error messages to appear when attempting to view, set, or modify NTFS file or directory permissions on the subdirectories.
RESOLUTION
To resolve the problem, remove the lock on the parent folder and, if applicable, redefine quotas on any subdirectories. After the lock has been removed, the NTFS file or directory permissions can be set correctly.
MORE INFORMATION
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Additional query words: quota manager lock
Keywords: kb3rdparty kbinfo kbtool KB170078