Microsoft KB Archive/107702: Difference between revisions
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The Word Installer fails and gives the error message: | The Word Installer fails and gives the error message: | ||
<pre> | <pre> "Install" has the correct name but is not the correct disk. | ||
</pre> | </pre> | ||
-or- | -or- | ||
<pre> This is not the correct | <pre> This is not the correct "Install" disk. Make sure you are | ||
using the original installer disk and try again. | using the original installer disk and try again. | ||
</pre> | </pre> | ||
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<p>Resolution: Organize the contents of the Install disk so they exactly match the way the disk originally came from Microsoft. Typically, you must move the items in the Install folder to the root of the backup disk and then delete the Install folder.</p></li> | <p>Resolution: Organize the contents of the Install disk so they exactly match the way the disk originally came from Microsoft. Typically, you must move the items in the Install folder to the root of the backup disk and then delete the Install folder.</p></li> | ||
<li><p>A file from the Install disk is not in the correct location.</p> | <li><p>A file from the Install disk is not in the correct location.</p> | ||
<p>This problem most commonly occurs because the Embedding Preferences file was removed from the Settings Files folder on the Install disk. During a previous installation attempt, Word may have given the error message | <p>This problem most commonly occurs because the Embedding Preferences file was removed from the Settings Files folder on the Install disk. During a previous installation attempt, Word may have given the error message "Installer cannot install the file Embedding Preferences on the hard drive, please delete this file and try again." The message refers to the Embedding Preferences file located in the Preferences folder (in the System Folder) on the startup drive, not the file located on the Install disk.</p> | ||
<p>Resolution: To correct this problem, make sure files on the Install disk are in the correct locations. If the problem is caused by the Embedding Preferences file being in an incorrect location, consider the following:</p> | <p>Resolution: To correct this problem, make sure files on the Install disk are in the correct locations. If the problem is caused by the Embedding Preferences file being in an incorrect location, consider the following:</p> | ||
<pre> To correct the problem, place the Embedding Preferences file (the one | <pre> To correct the problem, place the Embedding Preferences file (the one | ||
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</span><br /> | </span><br /> | ||
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THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED | THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.</blockquote> | ||
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Last reviewed: July 30, 1997<br /> | Last reviewed: July 30, 1997<br /> | ||
© 1998 Microsoft Corporation. All rights reserved. [[../cpyright|Terms of Use.]]<br /> | © 1998 Microsoft Corporation. All rights reserved. [[../cpyright|Terms of Use.]]<br /> |
Latest revision as of 10:19, 20 July 2020
Installer Fails, Stating Install Disk Is Wrong DiskLast reviewed: July 30, 1997 |
The information in this article applies to:
SYMPTOMSThe Word Installer fails and gives the error message: "Install" has the correct name but is not the correct disk. -or- This is not the correct "Install" disk. Make sure you are using the original installer disk and try again. CAUSEThe problem may occur for one of the following reasons:
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KBCategory: kbsetup |
Last reviewed: July 30, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.