Microsoft KB Archive/101146

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WPS May Hang in the Print Queue of a NetWare Server

PSS ID Number: Q101146 Article last modified on 09-09-1996

1.00

WINDOWS

The information in this article applies to:
- Microsoft Windows Printing System version 1.0 - Microsoft Windows operating system versions 3.1, 3.11 - Microsoft Windows for Workgroups versions 3.1, 3.11

SYMPTOMS

The Microsoft Windows Printing System (WPS) version 1.0 stops responding (hangs ) in the print queue of a Novell NetWare server.

CAUSE

This problem can occur if the Enable Tabs option is selected in Microsoft Windows or Windows for Workgroups.

RESOLUTION

To correct this problem, disable the Enable Tabs option in the Printers dialog box of Control Panel, or use the Capture command with the format

Capture L=x S=yyy Q=zzz NFF NT NA NB TI=0

where the following values exist:

x - Parallel port number zzz - Queue yyy - Server NT - No tabs NFF - No form feed NB - No banner NA - No auto endcap TI=0 - Disable timeouts

To disable the Enable Tabs option, choose the Printers icon in Control Panel, and follow the steps below appropriate for your operating system.

Windows

  1. Ensure WPS is selected in the Installed Printers list, then choose Connect.
  2. Select the port with the NetWare print queue, then choose Options.
  3. Disable the Enable Tabs option.

Windows for Workgroups

  1. Ensure WPS is selected in the Installed Printers list, then choose Connect.
  2. Choose Network.
  3. Choose NetWare.
  4. Select the port with the NetWare print queue, then choose Options.
  5. Disable the Enable Tabs option.

When you try to print with the Enable Tabs option selected, the Novell server displays the print job in the queue for several minutes and then disappears, hanging the system. At this point, the printer displays “WPS 1.00 READY” on its LCD screen.

MORE INFORMATION

For more information about the Windows Printing System, query on the following word in the Microsoft Knowledge Base:

WPS

Novell NetWare is manufactured by Novell, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product’s performance or reliability.

KBCategory: kbprint KBSubCategory: Additional reference words: wfw wfwg 1.00 WPS win31 hp enabled 3.10 3.11

============================================================================= Copyright Microsoft Corporation 1996.