Article ID: 174608
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
This article was previously published under Q174608
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder.
SYMPTOMS
If you click Start, point to Settings, and then click Control Panel or Printers, you may receive the following error message:
CAUSE
This behavior can occur if a registry key has been placed in the registry by the Nuts & Bolts EZSetup program from Helix Software.
RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
NOTE: For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.
To resolve this issue, delete the following key in the Windows registry:
HKEY_CLASSES_ROOT\CLSID\{20D04FE0-3AEA-1069-A2D8-08002B30309D}\shell\ open
STATUS
This issue is fixed in Internet Explorer 4.01. For information about how to obtain Internet Explorer 4.01, please see the following article in the Microsoft Knowledge Base:
177485 Microsoft Internet Explorer 4.01 Available
MORE INFORMATION
For more information about this issue, contact Helix Software.
EZSetup is manufactured by Helix Software, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: 4.00
Keywords: kberrmsg kbenv kb3rdparty KB174608