Microsoft KB Archive/930621
Article ID: 930621
Article Last Modified on 4/27/2007
- Microsoft SoftGrid for Terminal Services
- Microsoft SoftGrid for Windows Desktops
When you stream an application or you start the Microsoft SoftGrid Client, you may receive the following error message:
This problem occurs because one of the following conditions is true:
- The SoftGrid Client service is not started.
- The Shortcut.dat file is corrupted.
Cause 1: The SoftGrid Client service is not started
Microsoft Knowledge Base articles 931097 and 931096 discuss methods that may resolve this problem. For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
931097 Error message when you try to start the SoftGrid Client service: "Error 1068"
931096 SoftGrid Client service fails to start with "Error 1114"
Cause 2: The Shortcut.dat file is corrupted
To work around this problem, manually remove the Shortcut.dat file. This problem has been fixed in version 22.214.171.124 and in later versions of the SoftGrid Client.
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