Article ID: 934973
Article Last Modified on 7/30/2007
APPLIES TO
- Winternals Defrag Manager 3.0
- Winternals Defrag Manager 4.0
SYMPTOMS
When you start a defrag job in Winternals Defrag Manager by using a defrag schedule, or when you start a defrag job by clicking Defrag Now, you may find the following description in the Result pane:
CAUSE
This problem may occur for one of the following reasons:
- The Task Scheduler service is not running.
- The account that you use to run the defrag job does not have permissions to run a batch job.
- The account that you use to run the defrag job does not have the Full Control permissions on the defrag job.
RESOLUTION
To resolve this problem, use one of the following methods
Method 1: If the Task Scheduler service is not running
If Task Scheduler service is not running, resolve this problem by restarting the Task Scheduler service and running the defrag job again.
Method 2: If the account does not have permissions
If the account that you use to run the defrag job does not have permissions to run a batch job, resolve this problem by following these steps to resolve this problem:
- Verify that the account you use is in the list when you click BROWSE in the defrag job properties.
- Verify the password of the account is correct.
Method 3: If the computer is in a workgroup
If the computer that is running Defrag Manager is in a domain, verify that you use a domain administrator account. If the computer that is running Defrag Manager is in a workgroup, see Microsoft Knowledge Base article 936006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
936006 How to run Defrag Manager on computers in a workgroup that is not part of a domain
Additional query words: Winternals KB 30074, manual, install
Keywords: kbtshoot kbexpertiseinter KB934973
