Article ID: 922499
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003 SP1
SYMPTOMS
Consider the following scenario. You have a terminal server client that obtains a license from a Terminal Server license server. You try to connect the terminal server client to a Microsoft Windows Server 2003-based terminal server. However, you cannot establish the connection. Additionally, the following event may appear in the Application log:
Event ID: 1028 Event Source: TermService Event Type: Information Description: The terminal server client <client name> has been disconnected because its license could not be renewed.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
Because of file dependencies, this hotfix requires Windows Server 2003.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix replaces the KB 905687 hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
905687 A Windows Server 2003-based terminal server in a forest cannot obtain a license from a license server in a different forest
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Mstlsapi.dll | 5.2.3790.559 | 107,008 | 13-Jul-2006 | 22:16 | x86 |
Windows Server 2003 with Service Pack 1, x86-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Mstlsapi.dll | 5.2.3790.2740 | 118,784 | 05-Jul-2006 | 16:56 | x86 |
Windows Server 2003, x64-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Mstlsapi.dll | 5.2.3790.2740 | 192,000 | 05-Jul-2006 | 02:21 | x64 | SP1 | Not Applicable |
| Wmstlsapi.dll | 5.2.3790.2740 | 118,784 | 05-Jul-2006 | 02:21 | x86 | SP1 | WOW |
Windows Server 2003, IA-64-based versions
| File name | File version | File size | Date | Time | Platform | Service branch |
|---|---|---|---|---|---|---|
| Mstlsapi.dll | 5.2.3790.559 | 317,952 | 13-Jul-2006 | 07:10 | IA-64 | Not Applicable |
| Wmstlsapi.dll | 5.2.3790.559 | 107,008 | 13-Jul-2006 | 07:16 | x86 | WOW |
Windows Server 2003 with Service Pack 1, IA-64-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Mstlsapi.dll | 5.2.3790.2740 | 349,184 | 05-Jul-2006 | 02:22 | IA-64 | SP1 | Not Applicable |
| Wmstlsapi.dll | 5.2.3790.2740 | 118,784 | 05-Jul-2006 | 02:22 | x86 | SP1 | WOW |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
Additional query words: CM bug 59563
Keywords: kbqfe kbexpertisebeginner kbwinserv2003sp2fix KB922499
