Article ID: 915034
Article Last Modified on 7/26/2006
APPLIES TO
- Microsoft Word 2002 Standard Edition
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
SYMPTOMS
You change the Track Changes options when you use the Track Changes feature in Microsoft Word 2002. When you preview the page as a Web page or save the changes to a Web page (.htm or .html), the changes do not appear with the formatting changes that you specified in the Track Changes options.
RESOLUTION
How to obtain the hotfix
This issue is fixed in the Word 2002 post-Service Pack 3 Hotfix Package that is dated February 14, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
915035 Description of Word 2002 post-Service Pack 3 hotfix package: February 14, 2006
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To enable this hotfix, follow these steps:
- Exit Word 2002.
- Click Start, click Run, type regedit in the Open box, and then click OK.
- Locate and then click to select the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Options - After you select the subkey that is specified in step 3, point to New on the Edit menu, and then click DWORD Value.
- Type EnsureRMHTML, and then press ENTER.
- Right-click EnsureRMHTML, and then click Modify.
- In the Value data box, type 1, and then click OK.
- On the File menu, click Exit to exit Registry Editor.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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