Article ID: 837041
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange Server 2003 Enterprise Edition
In Microsoft Exchange Server, the Recipient Update Service may generate multiple incorrect X.400 proxy addresses.
This issue is caused by an error in the X.400 proxy generator. This issue occurs when the following conditions are true:
- You configure a Recipient Policy to use wildcard characters to generate a proxy address.
- The wildcard characters represent attribute values. One or more of the attribute values are long.
In this scenario, the applied proxy address will be truncated. This truncated proxy address appears to be unique to the Recipient Update Service. Then, the Recipient Update Service generates an additional, unnecessary proxy address for the recipient every time that it runs. This scenario is most common for public folders.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this software update.
Hotfix replacement information
This hotfix does not replace any other software updates.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 03-Mar-2004 02:12 6.5.6980.73 87,040 X400prox.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Exchange Server 2003 Service Pack 2.
MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
817903 New naming schema for Exchange Server software update packages
834349 The Exchange Server 2003 Recipient Update Service continually updates some recipients or public folders with random SMTP proxy addresses
835894 The Exchange Recipient Update Service creates multiple recipient proxy addresses of the same type
Additional query words: RUS MAD Proxy X.400 x400 parse parses wildcards
Keywords: kbfix kbbug kbexchange2003presp1fix kbhotfixserver kbqfe KB837041
