Article ID: 836132
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Word 2002 Standard Edition
SYMPTOMS
When you print a table that contains color or shading, you find that the printed copy is not colored or shaded correctly. For example, only some of the cells in the table are colored or are shaded.
CAUSE
This problem may occur with certain printers if you use a custom paper size. For example, this problem is known to occur with the following printers:
- Xerox Document Centre 340
- Xerox Document Centre 400
- Cannon LBP-730 LIPS4
WORKAROUND
To work around this problem, reset the custom paper size setting to use a standard paper size. To do this, follow these steps:
- On the File menu, click Page Setup.
- Click the Paper tab. In the Paper size box, select a standard paper size.
RESOLUTION
How to obtain the hotfix
This issue is fixed in the Word 2002 post-Service Pack 3 Hotfix Package 830807. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
830807 Word 2002 post-Service Pack 3 hotfix package: May 5, 2004
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbbug kbfix kbqfe kbhotfixserver kbofficexppostsp3fix KB836132
