Article ID: 823146
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
SYMPTOMS
When you log on to a computer that has an interactive logon policy defined, the logon banner message may not appear as the administrator intended it to appear.
CAUSE
This issue occurs if the text for the logon banner message (LegalNoticeText) was created in a Microsoft Windows Server 2003 Group Policy object (GPO) and is displayed on a Microsoft Windows 2000 client. The text for the logon banner message contains either a comma or multiple lines of text. In Windows 2000, this policy is created or edited as a single string, and it is limited to 512 characters. If the logon banner message text policy is created or edited in Microsoft Windows Server 2003, and the text contains either multiple lines of text or commas, Windows 2000 stores the text in the registry as multiple strings (REG_MULTI_SZ) instead of as a single string (REG_SZ). Commas in the original text are treated as carriage returns, and only the first line of text (up to the first comma) is displayed at logon.
Note The LegalNoticeText registry value corresponds to the Interactive Logon: Message text for users trying to log on security option. It is located in the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Policies\System
.
RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Windows 2000 Service Pack 4.
Restart Requirement
You must restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------- 28-Aug-2003 14:05 5.0.2195.6748 124,688 Adsldp.dll 28-Aug-2003 14:05 5.0.2195.6748 132,368 Adsldpc.dll 28-Aug-2003 14:05 5.0.2195.6748 63,760 Adsmsext.dll 28-Aug-2003 14:05 5.0.2195.6800 381,712 Advapi32.dll 28-Aug-2003 14:05 5.0.2195.6753 69,392 Browser.dll 28-Aug-2003 14:05 5.0.2195.6680 134,928 Dnsapi.dll 28-Aug-2003 14:05 5.0.2195.6780 96,528 Dnsrslvr.dll 28-Aug-2003 14:05 5.0.2195.6810 47,376 Eventlog.dll 28-Aug-2003 14:05 5.0.2195.6759 148,240 Kdcsvc.dll 18-Jun-2003 06:43 5.0.2195.6758 205,072 Kerberos.dll 26-Mar-2003 10:37 5.0.2195.6695 71,888 Ksecdd.sys 01-Aug-2003 06:40 5.0.2195.6797 509,712 Lsasrv.dll 01-Aug-2003 06:40 5.0.2195.6797 33,552 Lsass.exe 17-Jul-2003 12:13 5.0.2195.6786 109,840 Msv1_0.dll 28-Aug-2003 14:05 5.0.2195.6601 311,568 Netapi32.dll 28-Aug-2003 14:05 5.0.2195.6791 361,232 Netlogon.dll 28-Aug-2003 14:05 5.0.2195.6810 931,600 Ntdsa.dll 28-Aug-2003 14:05 5.0.2195.6742 392,464 Samsrv.dll 28-Aug-2003 14:05 5.0.2195.6813 131,344 Scecli.dll 28-Aug-2003 14:05 5.0.2195.6813 307,472 Scesrv.dll 14-Aug-2003 07:58 5.0.2195.6801 5,232,128 Sp3res.dll 28-Aug-2003 14:05 5.0.2195.6601 51,472 W32time.dll 16-Aug-2002 02:32 5.0.2195.6601 57,104 W32tm.exe 28-Aug-2003 14:05 5.0.2195.6741 126,224 Wldap32.dll
WORKAROUND
To work around this issue, use one of the following methods:
- Do not insert any commas or carriage returns into the logon banner message.
- Use startup or shutdown scripts instead of Group Policy to write the appropriate text directly to the client registry.
- Create and maintain separate GPOs for Windows 2000, for Microsoft Windows XP, and for Windows Server 2003 clients.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New File Naming Schema for Microsoft Windows Hotfix Packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates
For additional information about is issue on Windows XP machines, click the following article number to view the article in the Microsoft Knowledge Base:
330618 Commas in Interactive Logon Message Are Formatted As Carriage Returns
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB823146
