Microsoft KB Archive/330618

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Article ID: 330618

Article Last Modified on 5/21/2007



APPLIES TO

  • Microsoft Windows XP Professional



This article was previously published under Q330618

SYMPTOMS

After you edit or open a Group Policy object where the Message text for users attempting to log on interactive logon policy is defined, the formatting of the text in that policy appears incorrect when you log on to the domain. Commas in the policy text do not appear, and the text caption is formatted with carriage returns where commas were typed.

CAUSE

This behavior may occur in the following situation:

  • You use a Microsoft Windows 2000-based computer to create a Group Policy object that defines the Message text for users attempting to log on policy.
  • You open or edit that Group Policy object by using a Windows XP-based computer.
  • You log on to the domain from a Windows XP-based computer.

When you define the Message text for users attempting to log on interactive logon policy in Windows 2000, the corresponding registry value is saved as a String_SZ value type. However, when you open or edit this policy by using a Windows XP Professional-based computer (where you have installed the Microsoft Windows Server 2003 administration tools), the registry value that the policy modifies is saved as a String_Multi_SZ value type.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack


Hotfix information

Microsoft Windows XP Professional Service Pack 1 (SP1)

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version        Size     File name
--------------------------------------------------------
22-Nov-2002  11:30  5.1.2600.1144  546,304  wsecedit.dll

Microsoft Windows XP Professional (No Service Pack Applied)

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version       Size     File name
-------------------------------------------------------
22-Nov-2002  12:36  5.1.2600.107  546,304  wsecedit.dll



STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Keywords: kbhotfixserver kbqfe kbqfe kbwinxpsp2fix kbwinxppresp2fix kbbug kbfix KB330618