Article ID: 822835
Article Last Modified on 10/25/2005
APPLIES TO
- Microsoft Message Queue Server 1.0
- Microsoft Message Queuing 2.0
SYMPTOMS
Microsoft Message Queue Server (MSMQ) storage files may unexpectedly accumulate in the %windir%\system32\msmq\storage directory on a remote MSMQ server when applications perform remote reads against the server. If this problem occurs, an event log error similar to the following event log is logged in the event viewer:
Event Type: Error
Event Source: MSMQ
Event Category: Kernel
Event ID: 2085 Date: 6/10/2003
Time: 1:05:48 PM
User: N/A
Computer: MSMQServer
Description:
Unable to create message file D:\STORAGE\r000001e4.mq. There is insufficient disk space or memory.
CAUSE
This problem occurs if MSMQ server uses the wrong queue handle when it closes the cursor.
RESOLUTION
Hotfix Information for Windows 2000
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
This hotfix does not have any prerequisites.
Restart Requirement
You must restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix replaces all previous MSMQ 2.0 hotfixes. The file version of Mqqm.dll can be used to determine the latest version.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 19-Jun-2003 20:25 5.0.0.778 281,360 Mq1repl.dll 17-Jun-2003 17:33 5.0.0.778 14,096 Mq1sync.exe 26-Mar-2003 16:27 5.0.0.774 75,536 Mqac.sys 19-Jun-2003 20:25 5.0.0.773 217,360 Mqads.dll 30-Oct-2002 16:43 5.0.0.761 25,360 Mqbkup.exe 19-Jun-2003 20:25 5.0.0.778 76,560 Mqdscli.dll 19-Jun-2003 20:25 5.0.0.773 42,256 Mqdssrv.dll 21-Oct-2002 20:31 5.0.0.759 98,064 Mqmig.exe 19-Jun-2003 20:25 5.0.0.759 265,488 Mqmigrat.dll 19-Jun-2003 20:25 5.0.0.740 222,480 Mqoa.dll 19-Jun-2003 20:25 5.0.0.762 8,464 Mqperf.dll 19-Jun-2003 20:25 5.0.0.778 428,816 Mqqm.dll 19-Jun-2003 20:25 5.0.0.778 102,672 Mqrt.dll 19-Jun-2003 20:25 5.0.0.776 70,928 Mqsec.dll 19-Jun-2003 20:25 5.0.0.769 400,656 Mqsnap.dll 19-Jun-2003 20:25 5.0.0.762 23,824 Mqupgrd.dll 19-Jun-2003 20:25 5.0.0.778 110,864 Mqutil.dll 19-Jun-2003 20:25 5.0.0.748 64,784 Msmq.cpl
Hotfix Information for Windows NT 4.0
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows NT 4.0 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 23-Sep-2002 08:51 11,163 Crdbsp7.sql 23-Sep-2002 08:50 19,968 Mq2ndnd.exe 02-Jul-2003 08:02 1.0.0.337 61,584 Mqac.sys 23-Sep-2002 08:27 1.0.0.336 34,064 Mqcertui.dll 02-Jul-2003 08:02 1.0.0.337 34,064 Mqdbmgr.dll 02-Jul-2003 08:02 1.0.0.337 59,152 Mqdscli.dll 02-Jul-2003 08:02 1.0.0.337 56,592 Mqdssrv.dll 02-Jul-2003 08:02 1.0.0.337 227,088 Mqis.dll 02-Jul-2003 08:02 1.0.0.337 16,144 Mqkeyhlp.dll 02-Jul-2003 08:02 1.0.0.337 142,096 Mqoa.dll 02-Jul-2003 08:02 1.0.0.337 8,464 Mqperf.dll 02-Jul-2003 08:02 1.0.0.337 509,200 Mqqm.dll 02-Jul-2003 08:02 1.0.0.337 110,352 Mqrt.dll 23-Sep-2002 08:45 1.0.0.336 1,831,320 Mqsetup.dll 02-Jul-2003 08:02 1.0.0.337 14,096 Mqsvc.exe 02-Jul-2003 08:02 1.0.0.337 106,768 Mqutil.dll 23-Sep-2002 08:27 1.0.0.336 62,224 Msmq.cpl
REFERENCES
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New naming schema for Microsoft Windows hotfix packages
For more information about other causes of Event ID 2085, click the following article numbers to view the articles in the Microsoft Knowledge Base:
810507 Error 0xc00e0027 when you send or receive a Microsoft Message Queue Server message
811308 How to increase the kernel memory threshold
Keywords: kbbug kbfix kbqfe kbwin2000presp5fix kbhotfixserver KB822835
