Article ID: 811308
Article Last Modified on 1/8/2007
APPLIES TO
- Microsoft Message Queuing 2.0
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
SYMPTOMS
If you send or receive Microsoft Message Queuing messages, you may receive the following error:
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
810507 Error 0xc00e0027 when you send or receive a Microsoft Message Queuing message
CAUSE
Message Queuing stops allocating kernel memory when the kernel memory consumption exceeds 80 percent of the total available. You can send and receive messages again when the kernel memory consumption reaches less than 80 percent of the threshold.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
17-Dec-2002 16:51 5.0.0.759 280,336 Mq1repl.dll
21-Oct-2002 18:38 5.0.0.759 14,096 Mq1sync.exe
17-Dec-2002 16:49 5.0.0.764 75,408 Mqac.sys
17-Dec-2002 16:51 5.0.0.760 217,360 Mqads.dll
29-Oct-2002 16:50 5.0.0.761 25,360 Mqbkup.exe
17-Dec-2002 16:52 5.0.0.750 76,560 Mqdscli.dll
17-Dec-2002 16:52 5.0.0.735 41,744 Mqdssrv.dll
21-Oct-2002 18:38 5.0.0.759 98,064 Mqmig.exe
17-Dec-2002 16:51 5.0.0.759 265,488 Mqmigrat.dll
17-Dec-2002 16:51 5.0.0.740 222,480 Mqoa.dll
17-Dec-2002 16:52 5.0.0.762 8,464 Mqperf.dll
17-Dec-2002 16:52 5.0.0.764 424,720 Mqqm.dll
17-Dec-2002 16:51 5.0.0.756 102,672 Mqrt.dll
17-Dec-2002 16:51 5.0.0.759 70,928 Mqsec.dll
17-Dec-2002 16:51 5.0.0.762 23,824 Mqupgrd.dll
17-Dec-2002 16:51 5.0.0.763 110,352 Mqutil.dll
17-Dec-2002 16:51 5.0.0.748 64,784 Msmq.cpl
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
This hotfix lets you raise or lower the kernel memory threshold in Message Queuing.
In certain circumstances, you may want to raise the threshold because an application, a driver, or a system component is consuming kernel memory. Garbage collection is done by the kernel only when the paged pool memory consumption reaches 80 percent. However, Message Queuing stops functioning at 80 percent of paged pool memory consumption. If you set the kernel memory threshold above 80 percent, this makes sure that Message Queuing does not go into "low memory mode" until the Windows Memory Manager starts cleanup.
In other circumstances, you may want to lower the threshold to limit the amount of kernel memory that is used by Message Queuing.
To change the kernel memory threshold, follow these steps:
- Install the hotfix that is mentioned in this article.
- Add the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\MSMQ\Parameters\KernelMemThreshold of data type DWORD
The default is 80. The value can range from 1 to 99. Anything else is converted to 80.
Note When you create this value the Decimal option must be selected. If you select Hexidecimal, the default value of 80 is used.
To change the kernel memory threshold on a clustered Message Queuing server, follow these steps:
- Install the hotfix that is mentioned in this article on each cluster node.
- Add the following registry key of data type DWORD on each cluster node:
HKEY_LOCAL_MACHINE\Software\Microsoft\MSMQ\Parameters\KernelMemThreshold - Add the following registry key of data type DWORD on the active node in the cluster:
HKEY_LOCAL_MACHINE\Software\Microsoft\MSMQ\Clustered QMs\MSMQ$[Clustered resource name]\Parameters\KernelMemThreshold
For more information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For more information about how to install multiple hotfixes with only one restart, click the following article number to view the article in the Microsoft Knowledge Base:
296861 How to install multiple Windows updates or hotfixes with only one reboot
Additional query words: paged non pool STATUS_INSUFFICIENT_RESOURCES 0xc000009a MSMQ
Keywords: kbhotfixserver kbqfe kbtshoot kbwin2ksp4fix kbwin2000sp3fix kbwin2000presp4fix kbfix kbbug KB811308
