Article ID: 821411
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
SYMPTOMS
Store.exe uses a higher percentage of your CPU resources than you expect.
CAUSE
This problem may occur when the following conditions are all true:
- Your server is configured as a journaling server.
- The categorizer on the server incorrectly sets the property for the Bcc Journaling feature and enables the
JournalBCCregistry key.
RESOLUTION
Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next P1 that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to Obtain the Latest Exchange 2000 Server Service Pack
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------- 09-Jun-2003 13:37 6.0.6474.0 131,072 Drviis.dll 09-Jun-2003 13:43 6.0.6474.0 307,200 Exsmtp.dll 09-Jun-2003 13:34 6.0.6474.0 94,208 Peexch50.dll 09-Jun-2003 13:36 6.0.6474.0 393,216 Phatcat.dll
MORE INFORMATION
For additional information about the Bcc Journaling feature, click the following article number to view the article in the Microsoft Knowledge Base:
810999 XADM: Bcc Information Is Lost for Journalled Messages in Exchange 2000
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: kbExchange2000preSP4septbarFix
Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB821411
