Knowledge Base

Description of the Outlook 2000 update: December 18, 2002

Article ID: 811167

Article Last Modified on 9/21/2006

APPLIES TO

Microsoft Outlook 2000 Standard Edition

SUMMARY

Microsoft has released an update to Outlook 2000. This update fixes an issue with Outlook 2000 in Internet Mail Only (IMO) mode after the Microsoft Office 2000 Service Pack 3 (SP-3) is installed, in which Outlook 2000 reminders may not behave as expected or they may use 100 percent of the CPU when they appear. This Outlook 2000 update is part of Microsoft's continued effort to provide the latest product updates to customers.

This article describes how to download and install the Microsoft Outlook 2000 Update: December 18, 2002.

MORE INFORMATION

How to Download and Install the Update

IMPORTANT: The installation of the update that is described in this article has the following requirements.

Microsoft Windows Installer 2.0

Before you install this update, you must install Windows Installer 2.0 or later. For additional information about this requirement, see the "Windows Installer 2.0 Update Requirements" section of this article.
Office 2000 Service Pack 3 (SP-3)

Before you install this update, install Office 2000 Service Pack 3 (SP-3). For additional information about how to install Office 2000 SP-3, click the following article number to view the article in the Microsoft Knowledge Base:

326585 Overview of Office 2000 Service Pack 3

NOTE: Before the release of the update that is described in this article, Microsoft had recommended that customers work around the issue that is described in the "Summary" section of this article by configuring Microsoft Outlook to run in Corporate or Workgroup (CW) mode. If you previously configured Outlook to run in CW mode to work around this issue, follow the steps in the "How to Configure Outlook to Run in IMO Mode" section of this article to configure Outlook to run in IMO mode before you install this update.

Client Update

If you installed Outlook from a CD-ROM, you have the following two options:

Use the Office Product Updates Web site to automatically install all the latest updates that include all available service packs and public updates.

-or-

Install only the Outlook 2000 Update: December 18, 2002, by following the steps described later in this article.

NOTE: Microsoft recommends that you install the client update by using the Office Product Updates Web site. The Office Product Updates Web site detects your particular installation of Microsoft Office and prompts you to install exactly what you must have to make sure that your Office installation is completely up-to-date.

Office Product Updates Web Site

To have the Office Product Updates Web site detect the required updates that you must install on your computer, visit the following Microsoft Web site:

http://office.microsoft.com/ProductUpdates/default.aspx

After detection is complete, you receive a list of recommended updates for your approval. Click Start Installation to complete the process.

Install Only the Outlook 2000 Update: December 18, 2002

Follow these steps to download and install the client update:

Visit the following Microsoft Web site:

http://download.microsoft.com/download/f/1/d/f1d8421a-2b76-4603-808b-39d8dcc74038/Olk0901.exe
Click Save to save the Olk0901.exe file to the selected folder.
In Windows Explorer, double-click Olk0901.exe.
If you are prompted to install the update, click Yes.
Click Yes to accept the License Agreement.
Insert your Office 2000 CD-ROM when you are prompted to do so, and then click OK.
When you receive a message that indicates the installation was successful, click OK.

NOTE: After you install the update, you cannot remove it. To return to an installation before the update was installed, you must remove all of Office 2000, and then install it again from the original CD.

Administrative Update

If you installed Outlook from a server location, the server administrator must update the server location with the administrative public update and deploy that update to your computer.

If you are the server administrator, follow these steps to download the administrative update:

Visit the following Microsoft Web site:

http://download.microsoft.com/download/f/1/d/f1d8421a-2b76-4603-808b-39d8dcc74038/Olk0901a.exe
Download the file to your desktop.
In Windows Explorer, double-click Olk0901a.exe.
Click Yes to accept the License Agreement.
In the Please type the location where you want to place the extracted files box, type C:\ Olk0901a, and then click OK.
Click Yes when you are prompted to create the folder.
If you are familiar with the procedure for updating your administrative installation, click Start and then click Run. Type the following command in the Open box

msiexec /a Admin Path\MSI File /p C:\ Olk0901a\MSP File SHORTFILENAMES=TRUE

where Admin Path is the path to your administrative installation point for Office 2000 (for example, C:\Office2000), and

where MSI File is the .msi database package for the Office 2000 product (for example, Data1.msi), and

where MSP File is the name of the administrative update.

NOTE: You can append /qb+ to the command line so that the Office 2000 Administrative Installation dialog box and the End User License Agreement dialog box do not appear.
To deploy the update to the client workstations, click Start, and then click Run. Type the following command in the Open box

msiexec /i Admin Path\MSI File REINSTALL=Feature List REINSTALLMODE=vomu

where Admin Path is the path to your administrative installation point for Office 2000 (for example, C:\Office2000), and

where MSI File is the MSI database package for the Office 2000 product (for example, Data1.msi), and

where Feature List is the list of feature names (case sensitive) that have to be reinstalled for the update. To install all features, you can use REINSTALL=ALL or you can use the following feature: OutlookOMI.

For additional information about how to update your administrative installation and deploy to client workstations, click the following article number to view the article in the Microsoft Knowledge Base:

304165 How to install a public update to an administrative installation

This article contains standard instructions for installing an administrative public update. Or, you can see the following article in the Microsoft Office Resource Kit:

http://www.microsoft.com/office/ork/xp/journ/olk0901a.htm

How to Determine Whether the Update is Installed

The update contains updated versions of the following files:

   Date         File name    Version
   ------------------------------------
   06-Dec-2002  Omi9.dll     5.5.3186.0
   06-Dec-2002  Omint.dll    5.5.3186.0

To determine the version of Outlook that is installed on your computer, follow these steps.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

Click Start, and then click Search.
In the Search Results pane, click All files and folders under Search Companion.
In the All or part of the file name box, type the following text that is appropriate for your version of Windows, and then click Search.

For Microsoft Windows 2000 and Microsoft Windows XP:
omint.dll

For Microsoft Windows 98 or Microsoft Windows Millenium Edition (Me):

omi9.dll

In the list of files, right-click omint.dll or omi9.dll, and then click Properties.
On the Version tab, determine the version of Outlook that is installed on your computer.

NOTE: If the update is already installed on your computer, you receive the following message when you try to install the update.

This update has already been applied or is included in an update that has already been applied.

Windows Installer 2.0 Update Requirements

The installation of the update that is described in this article requires Windows Installer 2.0 or later. Microsoft Windows 2000 Service Pack 3 (SP-3) includes this version of the Windows Installer. To install the latest version of the Windows Installer, visit one of the following Microsoft Web sites:

Windows Installer for Microsoft Windows 95, Microsoft Windows 98, and Windows Millenium Edition (Me):

http://www.microsoft.com/downloads/details.aspx?FamilyID=cebbacd8-c094-4255-b702-de3bb768148f%20&displaylang=en

Windows Installer for Microsoft Windows NT 4.0 and 2000:

http://www.microsoft.com/downloads/details.aspx?FamilyID=4b6140f9-2d36-4977-8fa1-6f8a0f5dca8f&DisplayLang=en

How to Configure Outlook to Run in IMO Mode

To configure Outlook 2000 to run in IMO mode, follow these steps:

Start Outlook 2000.
On the Tools menu, click Options.
On the Mail Services tab, click Reconfigure Mail Support.
In the E-Mail Service Options dialog box, click Internet Only, and then click Next.
Read the warning message, and then click Yes. Outlook 2000 quits.
Start Outlook 2000. The Windows Installer starts and installs the required files.

Languages That Are Available in dowload center

http://www.microsoft.com/downloads/details.aspx?FamilyID=1E252CCF-452A-4313-A402-B50C4405580A&displaylang=en

Until the update for your language is available for download, reconfigure Outlook 2000 to run in CW mode to work around this behavior.

NOTE: If you configure Microsoft Outlook to run in CW mode to work around this behavior, configure Outlook to run in IMO mode before you apply the update. The steps to configure Outlook to run in IMO mode can be found in the "How to Configure Outlook to Run in IMO Mode" section of this article. Follow these steps to configure Outlook to run in CW mode:

Start Outlook 2000.
On the Tools menu, click Options.
On the Mail Delivery tab, click Reconfigure Mail Support.
Read the warning message, and then click Yes.
Outlook 2000 quits.
Start Outlook 2000. The Windows Installer starts and installs the required files.

NOTE: This workaround does not work if you use an Internet Message Access Protocol (IMAP) server.

Keywords: kbhowto kbprb kbdownload kbinfo KB811167

Microsoft KB Archive/811167

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