Article ID: 324338
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Message Queue Server 1.0
- Microsoft Message Queuing 3.0
This article was previously published under Q324338
SYMPTOMS
You may experience some or all of the following problems when you try to install a Microsoft Message Queuing (also known as MSMQ) 1.0 client against a Microsoft Windows Server 2003 domain controller:
- You receive the following error message when you try to install a Message Queuing 1.0 client:
- You receive a dialog box during installation that contains the following error code:
Event ID 2162 is logged in the application log of Event Viewer:
Message Queuing Downlevel Client Support failed to create the MSMQ Configuration (msmq) object with a given GUID for computer <
Client Computer Name>. Creating MSMQ Configuration objects with given GUIDs may be required for Message Queuing clients during the setup of Windows NT 4.0 or Windows 9x computers and when a Windows 2000 computer joins a Windows Server 2003 domain. By default, a Windows Server 2003 forest does not support adding an object with a supplied GUID. You can solve this problem by upgrading Message Queuing on the client computer to a version that does not require creating an object with a given GUID. There are also alternative solutions.- The msmq config object for the MSMQ 1.0 client is not created in the Active Directory directory service.
CAUSE
The Message Queuing 1.0 Setup program assumes that the Message Queue Information Service (MQIS) server creates the MSMQ object with the GUID that the setup code provides. This is not valid for Windows Server 2003 domain controllers.
RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------- 23-Sep-2002 08:51 11,163 Crdbsp7.sql 23-Sep-2002 08:50 19,968 Mq2ndnd.exe 02-Jul-2003 08:02 1.0.0.337 61,584 Mqac.sys 23-Sep-2002 08:27 1.0.0.336 34,064 Mqcertui.dll 02-Jul-2003 08:02 1.0.0.337 34,064 Mqdbmgr.dll 02-Jul-2003 08:02 1.0.0.337 59,152 Mqdscli.dll 02-Jul-2003 08:02 1.0.0.337 56,592 Mqdssrv.dll 02-Jul-2003 08:02 1.0.0.337 227,088 Mqis.dll 02-Jul-2003 08:02 1.0.0.337 16,144 Mqkeyhlp.dll 02-Jul-2003 08:02 1.0.0.337 142,096 Mqoa.dll 02-Jul-2003 08:02 1.0.0.337 8,464 Mqperf.dll 02-Jul-2003 08:02 1.0.0.337 509,200 Mqqm.dll 02-Jul-2003 08:02 1.0.0.337 110,352 Mqrt.dll 23-Sep-2002 08:45 1.0.0.336 1,831,320 Mqsetup.dll 02-Jul-2003 08:02 1.0.0.337 14,096 Mqsvc.exe 02-Jul-2003 08:02 1.0.0.337 106,768 Mqutil.dll 23-Sep-2002 08:27 1.0.0.336 62,224 Msmq.cpl
To implement this fix on the MSMQ 1.0 client machine before you install MSMQ, follow these steps:
- Create or locate the folder where you want to install MSMQ ( for example, C:\Program Files\MSMQ).
- Under the MSMQ folder, create a Setup folder (for example, C:\Program Files\MSMQ\Setup).
- Double-click the MSMQ335.exe file to extract the fix, and then copy the extracted Mqsetup.dll file in the Setup folder.
- Install MSMQ from the Microsoft Windows NT Option Pack. When you are prompted for the location, make sure that you select the MSMQ folder (for example, C:\Program Files\MSMQ).
- Apply Windows NT 4.0 Service Pack 6s (SP6a).
- Apply the fix to make sure that you have all the latest updates for MSMQ 1.0.
The hotfix package for this article will actually contain the fix for the following article in the Microsoft Knowledge Base:
822835 MSMQ: Event ID 2085 "Unable to create message file ..."
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kbhotfixserver kbqfe kbbug kbfix KB324338
