Article ID: 321060
Article Last Modified on 2/1/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows XP Professional
This article was previously published under Q321060
SYMPTOMS
After you insert a Raytheon RayLink wireless Personal Computer Memory Card International Association (PCMCIA) LAN adapter into the PC card slot, Plug and Play detects and installs the drivers, but the wireless LAN adapter may not work.
If you open Device Manager and view Network Adapters to view the properties of the "Raytheon RayLink Wireless PCMCIA LAN Adapter", you receive the following error message:
CAUSE
The configuration information file that is used to install the adapter restricts the memory address range to load the driver to the first one megabyte (MB) of memory. Some computers that have many devices already installed do not have enough free memory below one megabyte to allow the driver to be loaded.
RESOLUTION
Service Pack Information
Windows 2000
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Windows XP
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
Hotfix Information
Windows 2000
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Size File name
-------------------------------------
13-Apr-02 19:10 8,288 Netwlan2.inf
IMPORTANT: After you install this hotfix, the driver can load into any available physical memory to eliminate the code 12 error, but you may also need to install the hotfix that is described in the following Microsoft Knowledge Base article before the card works.
319326 Certain R2 PC Cards Are Incorrectly Enumerated as Memory Cards
Windows XP
The English version of this fix should have the following file attributes or later:
Date Time Size File name
-------------------------------------
16-Apr-02 13:59 9,051 Netwlan2.inf
IMPORTANT: After you install this hotfix, the driver can load into any available physical memory to eliminate the code 12 error, but you may also need to install the hotfix that is described in the following Microsoft Knowledge Base article before the card works.
319326 Certain R2 PC Cards Are Incorrectly Enumerated as Memory Cards
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1 and Windows 2000 Service Pack 4.
MORE INFORMATION
If the network adapter is present in Device Manager, you must remove the adapter and then restart the computer so that the new parameters in the Netwlan2.inf file are used during the Plug and Play detection process.
- Install the update and restart the computer.
- Use Device Manager to remove the adapter.
- Restart the computer.
- The adapter is detected during startup and uses the new settings.
For additional information about what to do if Device Manager does not show the network adapter because it is hidden, click the article numbers below to view the articles in the Microsoft Knowledge Base:
315539 Device Manager Does Not Display Devices That Are Not Connected to the Windows XP-Based Computer
241257 Device Manager Does Not Display Devices Not Currently Present in Windows 2000
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
Additional query words: kbAppCompat
Keywords: kberrmsg kbbug kbfix kbappcompatibility kbqfe kbenv kboswin2000fix kbwinxpsp1fix kbwin2ksp4fix kbhotfixserver KB321060
