Article ID: 319326
Article Last Modified on 10/12/2005
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q319326
SYMPTOMS
Certain R2-based PC cards may be incorrectly enumerated as memory cards (MTD-0002) if the PCMCIA CIS window was mapped in a high range (greater than 0xFF000000 in the system physical memory). Also, the card may not function correctly if it was assigned a memory resource in that range.
CAUSE
This behavior is caused by a bug in the Pcmcia.sys module.
RESOLUTION
Service pack information
Windows 2000
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
Windows XP
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
Windows 2000 hotfix
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------------
08/28/2001 02:33 P.M. 34,772 ntdetect.com
11/26/2001 07:39 P.M. 5.0.2195.4689 59,216 pci.sys
04/13/2002 05:52 P.M. 5.0.2195.5581 109,488 pcmcia.sys
Windows XP hotfix
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name
-------------------------------------------------------
04/16/2002 11:27 A.M. 5.1.2600.42 115,584 PCMCIA.SYS
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows 2000 Service Pack 4. This problem was first corrected in Windows XP Service Pack 1.
MORE INFORMATION
The bug mentioned in the "Cause" section of this article occurs because the math that was used to compute values to address the memory window (CIS or common) was flawed. The "base" value of the memory window that needs to go into a host controller window register is the offset of that window in the system physical memory minus the window offset on the PC card. However, care was not taken to avoid a carry into the twenty-fourth bit position. This occurs only with certain values of physical memory positions, and it also depends on the memory window offset on the card. Additionally, it appears to affect only certain PC cards.
Note This issue does not occur if the memory window (CIS or common) was mapped somewhere within the first megabyte of the system physical memory, which is the preferred resource request range for the memory windows of R2 cards. But this mapping itself may cause other problems in card installation (generally error code 12) if there are not enough memory resources in that range of the physical memory (A0000 through FFFFF). The first megabyte of system physical memory is typically divided as follows:
- 0 through 9FFFF: Reserved
- A0000 through DFFFF: Used to map ROMs of devices with ROM onboard. Also used to map memory windows for earlier versions of devices.
- E0000 through FFFFF: Used to map the System BIOS. Some smaller BIOS systems use a smaller range.
For more information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173 The Datacenter program and Windows 2000 Datacenter Server product
For more information about how to install multiple hotfixes with a single reboot, click the following article number to view the article in the Microsoft Knowledge Base:
296861 How to install multiple Windows updates or hotfixes with only one reboot
Additional query words: kbBaseOS
Keywords: kbbug kbfix kbkmode kbwdm kbplugplay kbwin2000presp4fix kbqfe kbfile kboswin2000fix kbwinxpsp1fix kbwin2ksp4fix kbhotfixserver KB319326
