Knowledge Base

Description of the Word 2000 update: April 25, 2002

Article ID: 320536

Article Last Modified on 6/7/2005

APPLIES TO

Microsoft Word 2000 Standard Edition

This article was previously published under Q320536

SUMMARY

Microsoft has released an update to Microsoft Word 2000. This article describes the issues that are resolved with this update.

This article also describes how to download and install the Word 2000 Update: April 25, 2002.

IMPORTANT: Before you install the Word 2000 Update: April 25 2002, Microsoft Office 2000 Service Release 1 (SR-1) must already be installed on your computer. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

MORE INFORMATION

How to Download and Install the Update

Client Update

If you installed Microsoft Word 2000 from CD-ROM, follow these steps to download and install the client update:

With your Web browser, visit the following Microsoft Web site:

http://download.microsoft.com/download/word2000/patch/wrd0901/win98mexp/en-us/wrd0901.exe

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Click Save to save the Wrd0901.exe file to the selected folder.
In Windows Explorer, double-click Wrd0901.exe.
If you are prompted to install the update, click Yes.
Click Yes to accept the License Agreement.
Insert your Word 2000 (or Office 2000) CD-ROM if you are prompted to do so, and then click OK.
When you receive a message that indicates the installation was successful, click OK.

NOTE: After you install the public update, you cannot uninstall it.

Administrative Update

If you installed Word 2000 from a server location, the server administrator must update the server location with the administrative public update and deploy that update to your computer.

If you are the server administrator, follow these steps to download the administrative update:

Visit the following Microsoft Web site:

http://download.microsoft.com/download/word2000/patch/wrd0901/win98mexp/en-us/wrd0901a.exe

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Download the file to your desktop.
In Windows Explorer, double-click the Wrd0901a.exe file.
Click Yes to accept the License Agreement.
In the Please type the location where you want to place the extracted files box, type C:\wrd0901a, and then click OK.
Click Yes when you are prompted to create the folder.
Click Start and then click Run. Type the following command in the Open box

msiexec /a admin path\MSI file /p C:\folder listed above\admin msp file name SHORTFILENAMES=1

where admin path is the path to your administrative installation point for Word 2000 (for example, C:\Word2000), and

where MSI file is the MSI database package for the Word 2000 product (for example, ProPlus.msi).
To deploy the update to the client workstations, click Start and then click Run. Type the following command in the Open box

msiexec /i admin path\MSI file REINSTALL=WORDFiles REINSTALLMODE=vomus

where admin path is the path to your administrative installation point for Word 2000 (for example, C:\Word2000), and

where MSI file is the MSI database package for the Word 2000 product (for example, ProPlus.msi).

For additional information about how to update your administrative installation and deploy to client workstations, click the article number below to view the article in the Microsoft Knowledge Base:

304165 OFF2000: How to Install an Update to Administrative Installations

This article contains standard instructions for installing an administrative public update.

Or, you can refer to the following article in the Microsoft Office 2000 Resource Kit:

http://www.microsoft.com/office/ork/xp/journ/wrd0901a.htm

How to Determine Whether the Public Update Is Installed

The Word 2000 Update: April 25, 2002, affects the file Winword.exe. The Word 2000 Update: April 25, 2002, updates the version of Microsoft Word 2000 to version 9.0.6328. To find this build number on your computer, follow these steps:

On the Help menu in Word, click About Microsoft Word.
In the About Microsoft Word dialog box, click System Information.
To view Build, expand Applications and then click Microsoft Word 2000.

NOTE: If the Word 2000 Update: April 25, 2002, is already applied on your computer, you receive the following message when you try to install this update:

This update has already been applied or is included in an update that has already been applied.

Issues Fixed by the Update

IMPORTANT: The Word 2000 Update: April 25, 2002, includes all previously released updates for Microsoft Word 2000. For additional information about the previously released updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

298409 WD2000: Overview and History of Word 2000 Updates

276257 OFF2000: List of Issues Fixed in Office 2000 Service Pack 2

The Word 2000 Update: April 25, 2002, fixes the following additional issues, which are described in the following Knowledge Base articles:

278679 OFF2000: "This Workbook (Document) Has Been Password Protected" When You Open Workbook or Document

273760 WD2000: Table Row Directions and Table Cell Widths Change When You Open a Word 97 Document

296888 WD2000: Word Stops Responding When You Select a Cell in a Nested Table

300861 WD2000: "WINWORD.exe Has Generated Errors ..." When You Right-Click a Frame Anchor

299925 WD2000: "WINWORD.exe Has Generated Errors ..." After You Press ALT+F4 to Close Word and Multiple Documents

297003 WD2000: Word Stops Responding When You Navigate in Internet Explorer If Japanese Characters Are Not Determined

299003 Link field with form field as data source displays "?????" when you update it in Word 2000

302865 WD2000: "Error! No Table of Contents Entries Found" When You Build a Table of Contents

203859 WD2000: Template File Containing Frames Does Not Open As Expected

311741 WD2000: Invalid Page Fault in Winword.exe When You Try to Merge Mail Merge Document

In addition, the following issues have been corrected in this update, but they are not documented separately in the Microsoft Knowledge Base:

WD2000: Word Stops Responding When You Change the Default Mail Type from RTF to HTML with Messages Open

When you try to forward an e-mail message after you change the message type from RTF to HTML, you receive the following error message:

Insufficient memory to complete the operation. The request font cannot be displayed.

WD2000: When You Hold the Left Mouse Button on a Table Anchor, Word Causes CPU Usage to Increase to 100%

When you hold the left mouse button for more than a few seconds, CPU usage increases to 100% in a Microsoft Windows Terminal Server environment.

WD2000: Macros Run Regardless of the Security Settings

Macros in a Word document may run if the document was changed at the binary level.

WD2000: Word Stops Responding When You Save a Word Document with a Certificate After You Modify the Document

Word may stop responding when you save a file. This problem occurs when the following conditions are true:

The document was based on a template that contains document variables.

-and-

The document was based on a template that contains a security certificate.

-and-

Macro code that modifies existing document variables is run.

WD2000: Word May Stop Responding When the Selection of a Text Box Is Canceled

When you have a text box selected, and then you click between the text box and a table, Word may stop responding.

WD2000: Word May Stop Responding When You Open and Save Files

When you randomly open files and save them, Word may stop responding.

WD2000: Line Numbers Are Displayed and Printed Incorrectly in Hebrew Word

Line numbers may move from left to right and superimpose themselves over the text in a printed document in Word.

WD2000: Word May Stop Responding When You Select an Object Before It Is Fully Redrawn

When you select an object that is not fully redrawn, Word may stop responding.

WD2000: Word May Stop Responding with a Word Document in a Web Browser Control

Word may stop responding under these conditions:

You open a Word document inside a Web Browser control.
You start and quit a separate instance of Word.
You click or drag certain screen items of the Word document in the Web Browser control.

WD2000: Word May Stop Responding After You Set the CommandbarControl

When you programmatically modify menus in Word and then switch between single-document interface (SDI) windows, Word may stop responding.

WD2000: Some Data Formats Used in a Mail Merge May Cause an Invalid Page Fault

After you turn on Chinese language support, if you use a mail merge data source that contains a seven-digit number followed by a Chinese character, Word may stop responding.

WD2000: Danish Hyphenation in a Document Can Cause Pagination Problems

Use of Danish hyphenation can result in either missing text or repeated text across a page break when the document is printed or displayed in print layout view.

WD2000: Line Numbers May Be Superimposed over Text in Hebrew Word

When you use line numbers in the Hebrew version of Word, the line numbers may be superimposed over text in the printed document.

WD2000: Landscape Orientation Is Not Printed Correctly When Scale Is Changed

When you print a landscape document that was scaled up in size (for example, landscape letter [8.5-by-11-inch page size] to landscape tabloid [11-by-17-inch paper size]), the document will be printed on the original paper size instead of the new paper size.

WD2000: Bullets Change When You Paste Text from PowerPoint into Word

When you copy text from PowerPoint 2000 that contains customized bullets (using either extended characters in the font, or a graphical bullet) the bullets are pasted in Word 2000 as boxes or question marks.

WD2000: Instance of Winword.exe Is Still in Memory After You Quit Word

When you insert a Word document or an RTF document into an existing Word document, and then you close the document by using the Close button (X) in the top right corner of the program window, an instance of Word (Winword.exe) remains in memory.

NOTE: This problem only occurs when you run Word on Microsoft Windows NT 4.0.

WD 2000: Resting the Mouse on a Hyperlink to a Word Document May Cause Word to Stop Responding

When you rest your mouse device on a hyperlink to another Word document, Word may stop responding, or you may receive an error message that the memory cannot be read.

WD2000: RestartNumberingAtSection Does Not Retain Set Value

Word object properties may not retain the values that are explicitly set in Visual Basic for Applications (VBA) macros. The problem occurs when range properties are read from certain objects, such as the Information object.

WD2000: "Continuous Page Break" Changes to "Next Page" After You Run a Macro

If you use a macro to set the orientation for a section to landscape, other section break types may unexpectedly change. Using manual steps to change the section orientation does not produce the same result.

WD2000: Printed Text Is Truncated When a Table Spans a Page Break

When you print a document that contains a table that breaks across pages, and you use a Hewlett-Packard LaserJet 5SI or a Hewlett-Packard LaserJet 8000, the printed file may contain characters that are cut off.

WD2000: Document with Hidden Pages Is Displayed and Printed with Many Blank Pages

A document with pages that are marked as hidden is displayed and printed with many more blank pages when you open the document in Word 2000. When you print from Word 97 or Word 2002, the same file is printed with fewer pages. (This is the behavior that you want when pages are marked as hidden and the Show hidden text option is turned off.)

WD2000: Setting the OnAction Property of a Custom Menu May Cause an Insufficient Memory Error Message

If you select a custom shortcut menu that has its OnAction property set to a Visual Basic for Applications macro, you may receive the following error message:

There is insufficient memory or disk space. Close extra windows and save your work.

WD2000: Error Message When You Save a New Document Based on a Signed Template

When you save a new document that is based on a digitally signed template that contains a macro, you may receive an error message, and Word may stop responding.

WD2000: You Are Prompted for User Name and Password When You Close a Password-Protected File

When you close a password-protected file, you may be prompted again for the information that you used to open the file.

WD2000: Long Path to a Data Source May Cause Error Message

If you have a long path to a data source that is connected by Dynamic Data Exchange (DDE) to a Word mail merge, you may receive an error message.

WD2000: Error Message in Word When You Open an E-mail Attachment

You may receive an error message in Word under the following conditions:

Word is your e-mail editor.
You open an e-mail attachment.
Your antivirus software displays a message.

WD2000: Closing an E-mail Message May Cause an Error Message

You may receive an error message in Word under the following conditions:

Word is your e-mail editor.
You have multiple e-mail messages open.
You close one message.

WD2000: Text Is Missing or Repeated If You Use Hyphenation in a Document That Contains Danish Text

When you use hyphenation (on the Tools menu, point to Language, and then click Hyphenation) in a Word document that contains text that is formatted as Danish, text may be missing or repeated across a page break when the document is displayed or when you print the document.

WD2000: Negative Numbers in Word Table Are Misaligned

If you resize a table or cell that contains negative numbers, the negative numbers may no longer be aligned with the nonnegative numbers in the table or cell.

WD2000: HTML E-mail Messages Can Contain ActiveX Objects That Ignore Security Settings

When you use Word as your e-mail editor and you reply to or forward a Microsoft Outlook message that contains an ActiveX control, the script may be run.

For additional information about using Word to edit e-mail messages, click the article number below to view the article in the Microsoft Knowledge Base:

211966 WD2000: How to Use Microsoft Word to Edit E-mail Messages

WD2000: Word Automatically Opens ASD Files in TEMP Folder with Macros Enabled

If you restart Word and Word detects a file to recover, Word automatically opens the file with the macros enabled, regardless of your security settings in Word.

WD2000: Readability Statistics Show Different Values When You Use a Macro

When you use a VBA macro to return readability statistics for a Word document, you may obtain different values from those that Word returns. To allow Word to return readability statistics automatically, follow these steps:

On the Tools menu, click Options.
On the Spelling & Grammar tab, click to select the Show readability statistics check box.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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