Article ID: 315749
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Office Word 2003
- Microsoft Word 2002 Standard Edition
This article was previously published under Q315749
For a Microsoft Word 2000 version of this article, see 224042.
SYMPTOMS
When you try to create a new custom label, you receive the following error message:
CAUSE
This issue occurs when the label information that you typed in the New Custom laser dialog box (or the New Custom dot matrix dialog box) is incorrect for the page size that is selected.
NOTE: To view the New Custom laser dialog box or New Custom dot matrix dialog box, point to Letters and Mailings on the Tools menu, and then click Envelopes and Labels. On the Labels tab, click Options and then click New Label.
RESOLUTION
To correct this problem, type the correct label size information for the custom label that you are creating.
To help you to correctly type the custom label information, please refer to the following resources, as well as the "More Information" section.
For more information about how to create your own custom label, click Microsoft Word Help on the Help menu, type create a custom mailing label in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
290966 How to create a custom label or modify an existing label
MORE INFORMATION
To assist you in typing the correct settings when you create your new custom label, please refer to the following table for the descriptions of the values that are required to set up your custom label.
| Label Property | Description |
| Label height | This is the distance from the top edge of the label to its bottom edge. It does not include the space between labels. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box. |
| Label width | This is the distance from the left edge of the label to its right edge. It does not include the space between columns of labels. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box. |
| Number across | This is the number of labels in a row on your sheet of labels. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box. |
| Number down | This is the number of rows on your sheet of labels. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box. |
| Top margin | This is the distance from the top edge of the label to the first line of type. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box. |
| Side margin | This is the left margin of the label, the distance from the left edge of the label to the text. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box. |
| Vertical pitch | This is the distance from the top of one label to the top of the next label. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box. |
| Horizontal pitch | This is the distance from the left edge of one label to the left edge of the label next to it. This box is unavailable if the Number across value is 1. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box. |
| Page size | Select the page size of your label sheet. |
Additional query words: offxp prb WD2002
Keywords: kbprb KB315749
