Microsoft KB Archive/299168

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Article ID: 299168

Article Last Modified on 1/31/2007



APPLIES TO

  • Microsoft Visio 2002 Standard Edition
  • Microsoft Visio 2002 Professional Edition
  • Microsoft Visio Network Center
  • Microsoft Visio Network Center
  • Visio 5.0 Professional
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98 Standard Edition



This article was previously published under Q299168


SYMPTOMS

After you click Options in the Find Shape dialog box, the Options dialog box that appears may disappear when you attempt to select it by clicking the Options dialog box title bar.

As a result, you cannot select or close the Options dialog box, and you cannot quit Microsoft Visio.

CAUSE

This behavior occurs if the following conditions are true:

  1. You change the Find Shape dialog box to a floating window.
  2. You search for a shape.
  3. While the search is progressing, you click the Options link in the Find Shape dialog box.
  4. You click the title bar of the Options dialog box that appears.


RESOLUTION

To work around this issue, use one of the following methods.

Method 1: Dock the Find Shape Dialog Box

Dock the Find Shape dialog box when you search for a shape. To do this, right-click the title bar of the floating Find Shape dialog box, and then click Dock Window on the shortcut menu that appears.

Method 2: Restore the Options Dialog Box

  1. Press CTRL+ALT+DELETE.


The Close Program dialog box appears.

  1. Press the ESC key.


The Options dialog box is restored.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about the Find Shape dialog box, click the article number below to view the article in the Microsoft Knowledge Base:

301196 "Find Shape" Dialog Box Disappears when You Search For a Shape



Additional query words: prb

Keywords: kbbug kbpending KB299168