Article ID: 296847
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Datacenter Server
This article was previously published under Q296847
SYMPTOMS
On either a Windows 2000 Professional-based computer or a Windows 2000 Server-based server that is a member of a Windows NT 4.0-based domain, when you attempt to print, you may receive the following error message:
You cannot print. Yet, if you log on to either Windows NT 4.0 Workstation or Windows NT 4.0 Server, you can print.
CAUSE
This problem can occur because the Windows NT 4.0 domain policy is set to "Remove Folders from Settings" on the Start menu.
RESOLUTION
To resolve this problem, remove the "Remove Folders from Settings" policy setting and you can print.
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
267938 Web Folders Unavailable When You Use the 'Disable Programs on Settings Menu' Policy
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: ntconfig pol print policy
Keywords: kbbug kbprint KB296847
