Article ID: 265510
Article Last Modified on 4/20/2001
APPLIES TO
- Microsoft Site Server 3.0 Standard Edition
This article was previously published under Q265510
SYMPTOMS
The Message Builder service on your Windows NT Server-based computer fails to start, and the Event Viewer logs the following event messages:
NOTE: The misspellings in event ID 16409 is the actual text of the description.
CAUSE
One or more metabase keys for the Direct Mail service are missing or corrupt.
RESOLUTION
To resolve this issue, use MetaEdit version 2.1 to correct the Direct Mail values. For additional information on MetaEdit, click the article number below to view the article in the Microsoft Knowledge Base:
232068 FILE: How to Download, Install, & Uninstall the IIS MetaEdit 2.1
After MetaEdit is installed, do the following:
- Open MetaEdit, and then expand the LM key.
- Select the TMailer key. The two values to edit are indicated with ID numbers 1 and 4.
Double-click each of these items to edit them as follows:
1 - <Microsoft Site Server>\Data\Knowledge\Membership\Direct Mail Package Queue 4 - C:\WINNT\System32\LOGFILES\Direct Mail Logs
- Close MetaEdit, and then start the Message Builder service.
Keywords: kbprb KB265510
