Microsoft KB Archive/185926

Knowledge Base

SideWinder Does Not Function Properly with Sound Blaster Card

PSS ID Number: 185926

Article Last Modified on 4/3/2003

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The information in this article applies to:

• Microsoft SideWinder 3D Pro 1.0
• Microsoft SideWinder Force Feedback Pro 1.0
• Microsoft SideWinder Force Feedback Wheel 1.0
• Microsoft SideWinder FreeStyle Pro 1.0
• Microsoft SideWinder game pad 1.0
• Microsoft SideWinder Precision Pro
• Microsoft SideWinder Game Device software 1.5
• Microsoft SideWinder Game Device software 2.0

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This article was previously published under Q185926

SYMPTOMS

When you connect a Microsoft SideWinder game controller to the game port on a Creative Labs Sound Blaster sound card, you may experience one or more of the following symptoms:

• You cannot select the game controller in the Game Controllers tool in Control Panel.
  

• You cannot properly calibrate the game controller.
  

• The game controller does not function properly when you play a game.

CAUSE

This behavior can occur if you are using outdated sound card drivers or if the sound card drivers are missing or damaged.

RESOLUTION

To resolve this issue, follow these steps:

1. Download the latest drivers for your sound card from the following Creative Labs Web site:

   http://www.americas.creative.com/support/

2. Copy the downloaded file to a blank, formatted floppy disk, and then double-click the file to extract the necessary files.
3. To install the updated sound card drivers, follow the instructions in the Readme.txt file on the floppy disk.
4. Install the Microsoft SideWinder Game Controllers version 3.02 software.
   
   For additional information about how to obtain the latest version of the SideWinder Game Controllers software, please see the following article in the Microsoft Knowledge Base:

   162548 Availability of SideWinder Software Updates

5. Click Start, point to Settings, and then click Control Panel.
6. Double-click System.
7. Click the Device Manager tab.
8. Click the PLUS SIGN (+) next to Sound, Video And Game Controllers to expand the branch.
9. Under Sound, Video, And Game Controllers, click Gameport Joystick, click Remove, and then click OK.
10. Repeat step 9 to remove all of the devices listed under Sound, Video And Game Controllers. When you are finished, click Close.
11. Close Control Panel.
12. Click Start, point to Find, and then click Files Or Folders.
13. In the Named box, type ctresv.inf sb16awe.inf upddrv95.inf, and then click Find Now.
14. On the Edit menu, click Select All.
15. Press the DELETE key, and then click OK.
16. Close all open windows on the desktop.
17. Click Start, click Shut Down, click Restart In MS-DOS Mode, and then click OK.

18. At the command prompt, type each of the following commands, and then press ENTER after you type each command. Press Y when you are prompted to confirm the deletion of the files.
    
    NOTE: Some of these files may not be present.

       cd\windows
       del awe*.*
       cd system
       del sb*.*
       del wfm*.*
       del cifman.*
       del cspman.dll
       cd..
       cd sysbckup
       del sb*.*
       del wfm*.*
       del cifman.*
       del cspman.dll
                        

19. Type win, and then press ENTER.

When Microsoft Windows starts, Windows should automatically install the drivers for the sound card and the gameport joystick. If Windows does not automatically detect and install these devices, use the Add New Hardware wizard to detect and install the sound card and gameport joystick. To do this, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Add New Hardware.
3. Click Next, click Yes, and then click Next.

When you are prompted for the location of the sound card drivers, follow these steps to install the updated drivers:

1. Insert the floppy disk that contains the updated drivers into the floppy disk drive, and then click Have Disk.
2. In the Copy Files From box, type a:\, and then click OK.
3. When Windows completes installing the drivers, eject the floppy disk, and then restart the computer when you are prompted to do so.

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: side winder joy stick gamepad forcefeedback audio adapter fs98

Keywords: kb3rdparty kbHardware kbprb KB185926
Technology: _IKkbbogus kbMSHardwareSearch kbSideWinder3DPro kbSideWinderFFPro kbSideWinderFFWheel kbSideWinderFreestylePro kbSideWinderGameDevice150 kbSideWinderGameDevice200 kbSideWinderGamePad kbSideWinderPrecisionPro kbSidewinderSearch kbZNotKeyword

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