Article ID: 182630
Article Last Modified on 9/22/2005
APPLIES TO
- Microsoft Commercial Internet System 1.0 Service Pack 2
This article was previously published under Q182630
SYMPTOMS
After you install Microsoft Commercial Internet System 1.0 Service Pack 2, Internet Mail Server may exhibit symptoms of index corruption.
NOTE: For more information, please see the following Microsoft Knowledge Base article:
166385 MCIS: Index File Corruption
Internet Mail Server uses an index file in each mailbox directory for performance purposes. The index file is a quick summary of the messages contained in the mailbox directory. If there is a network disconnection or file I/O problem during an update, the file may be corrupted and the inbox becomes inaccessible.
CAUSE
The fix in Service Pack 1 for this Internet Mail Server problem was inadvertently left out of Service Pack 2.
RESOLUTION
To resolve this problem, obtain the following fix or wait for the next Microsoft Commercial Internet System service pack.
This fix should have the following time stamp:
03/12/98 02:13p 21,136 mboxapi.dll (Intel)
03/05/98 08:36p 119,808 pop3svc.dll (Intel)
03/05/98 08:35p 262,560 smtpsvc.dll (Intel)
03/12/98 02:13p 32,528 mboxapi.dll (Alpha)
03/05/98 08:37p 178,960 pop3svc.dll (Alpha)
03/05/98 08:35p 398,608 smtpsvc.dll (Alpha)
STATUS
Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System version 1.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.
Keywords: kbbug kbqfe kbhotfixserver KB182630
