Article ID: 166385
Article Last Modified on 11/7/2003
APPLIES TO
- Microsoft Commercial Internet System 1.0 Service Pack 2
This article was previously published under Q166385
SYMPTOMS
Microsoft Mail Server uses an index file in each mailbox directory for performance purposes. The index file is a quick summary of the messages contained in the mailbox directory. If there is a network disconnection or file I/O problem during an update, the file may be corrupted, and the inbox becomes inaccessible.
WORKAROUND
Follow the product documentation for restoring Mail Server mailboxes.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System version 1.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Commercial Internet System version 1.0. For information on obtaining the Service Pack, query on the following article in the Microsoft Knowledge Base:
183062 MCIS 1.0 Service Packs 1 and 2 Information
Additional query words: sp2 ims
Keywords: kbbug kbfix KB166385
