Article ID: 161817
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q161817
SYMPTOMS
When you insert an address from the address book, you receive the following error message:
CAUSE
This error message can be caused by any of the following conditions:
- Some fields in Microsoft Outlook do not contain messaging application program interface (MAPI) properties; the converter that Word uses to interpret address book fields (Wwpab.cnv) cannot read these fields.
-or-
- The field you are using is invalid or incorrect.
STATUS
Microsoft has confirmed this to be a problem in the products listed at the beginning of this article.
MORE INFORMATION
The following fields from Microsoft Outlook are not available for import into Microsoft Word 97 for Windows by using the Address Book:
- <PR_CELLULAR_TELEPHONE_NUMBER>
- <PR_COMMENT>
- <PR_INITIALS>
- <PR_PRIMARY_TELEPHONE_NUMBER>
- <PR_LOCATION>
For additional information, please see the following articles in the Microsoft Knowledge Base:
164401 OL97: Fields Missing Inserting a Contact into Word
Additional query words: 8.0 word8 word97
Keywords: kbfield kbinterop KB161817