Microsoft KB Archive/934113

Knowledge Base

Streaming content stops, and you may receive an error message when you click "Next" in Windows Media Player

Article ID: 934113

Article Last Modified on 7/31/2007

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APPLIES TO

• Microsoft Windows Media Player 11
• Microsoft Windows Media Player 10
• Microsoft Windows Media Player 9 Series
• Microsoft Windows Media Services 9 Series
• Windows Internet Explorer 7 for Windows XP
• Windows Internet Explorer 7 in Windows Vista

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SYMPTOMS

In Microsoft Windows Media Player, you play streaming content from a Microsoft Windows Media Services 9 Series server. When you click Next to skip the content, the content stops. You may receive the following error message:

Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct.

Note You might not receive this error message, depending on when the content switches to the next unit of content.

This problem occurs when Windows Internet Explorer 7 is installed on the computer on which you are viewing the content.

WORKAROUND

For more information about an update that resolves this problem, click the following article number to view the article in the Microsoft Knowledge Base:

934275 You cannot watch streaming video or download a file after you install Windows Internet Explorer 7

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Keywords: kbtshoot kbexpertiseinter KB934113

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