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Microsoft KB Archive/924041

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Knowledge Base


The content index is not updated in SharePoint Portal Server 2003 when you run an index job scheduled task on a computer that is running Windows Server 2003 x64 Edition

Article ID: 924041

Article Last Modified on 8/25/2006



APPLIES TO

  • Microsoft Office SharePoint Portal Server 2003




SYMPTOMS

When you run an index job scheduled task on a computer that is running Microsoft Windows Server 2003 x64 Edition, the content index is not updated in Microsoft Office SharePoint Portal Server 2003.

CAUSE

This issue occurs because the WScript on a computer that is running Windows Server 2003 x64 Edition maps to the 64-bit version of Windows Script Host. The SharePoint VBScript files call the SPSSearch.Admin COM object that is registered only in the 32-bit registry hive of Windows Server 2003 x64 Edition.

WORKAROUND

To work around this issue, update the index job scheduled task by using the Microsoft Windows on Windows 64 (WOW64) version of WScript. To do this, follow these steps:

  1. Open Scheduled Tasks, right-click the index job scheduled task, and then click Properties.
  2. In the Run box, change the start of the text ("wscript") to %systemroot%\syswow64\wscript.exe, leave the remaining text unchanged, and then click OK.

Note When you run the 32-bit version of Windows Script Host by using %systemroot%\syswow64\wscript.exe, the SharePoint VBScript accesses the 32-bit registry hive of Windows Server 2003 x64 Edition. Therefore, the SPSSearch.Admin COM object can be initialized.

MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

305097 How to view the system registry by using 64-bit versions of Windows


905854 The prerequisites that are required to install SharePoint Portal Server 2003 SP2 on a computer that is running Windows Server 2003 x64 Edition



Additional query words: SPS2003 SPS

Keywords: kbtshoot kbprb KB924041