Article ID: 99490
Article Last Modified on 11/24/2003
APPLIES TO
- Microsoft Windows 3.1 Standard Edition
- Microsoft Windows 3.0 Standard Edition
- Microsoft Works 2.0 Standard Edition
- Microsoft Works 2.0a
This article was previously published under Q99490
SUMMARY
The following is a summary of the issues involved with using the Hewlett-Packard (HP) DeskJet Series version 3.0 driver with Microsoft Works for Windows. The following information is included:
- Installed name and version of the driver
- Problem description
- Cause
- Workaround
- Solution
Important Note: References to "Update the driver" below are dependent on the printer model and its use. Guidelines are provided at the end this article.
HP DESKJET PRINTER VERSION 3.0 PROBLEM SUMMARY
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Problem 1: Color charts and graphics print as green (composite black) and
display as red and shades of blue in print preview
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Solution: See Workaround.
Workaround: All Charts must still be inserted into the Word
Processor to print colors correctly. Use Paste Special
with the type set to Picture or Bitmap to paste.
(Note: Paste Special, Picture produces a better print,
but the driver must have Dithering set to Pattern or
Scatter for the screen colors to print).
Cause: The command used by Works for Windows for solid color
fills does not work for this driver.
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Problem 2: Slow printing with or without Print Manager
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Solution: See Workaround.
Workaround: If you are using a DeskJet 500 or earlier:
- For Windows 3.0: Install the HP DeskJet Family Printer
Driver from Windows. It supports all internal fonts.
- For Windows 3.1: Install the HP DeskJet driver from
Windows 3.1. It supports all internal and TrueType
fonts. (Note: Both of these drivers will print
significantly faster, even with Use Print Manager
enabled).
If you are using a DeskJet 500C or 550C, update the
driver to the HP DeskJet driver version 3.1. (Note: The
Windows 3.0 DeskJet Family Drivers or the Windows 3.1
Universal Driver can be used if color printing is not
required).
Cause: All fonts printed from this driver are sent as graphic
data. The Windows Print Manager by default is ignored.
UPDATE THE DRIVER GUIDELINES
If you have:
- Windows 3.0 and the DeskJet 500 or earlier, update the driver to HP DeskJet printer driver version 3.1 by contacting Hewlett-Packard.
- Windows 3.0 and the DeskJet 500C or 550C, update the driver to HP DeskJet printer driver version 3.1 by contacting Hewlett-Packard.
- Windows 3.1, and the DeskJet 500 or earlier, update the driver to the HP DeskJet (model) version 1.1 driver and Universal printer driver version 3.1.x or later (which is provided with Windows 3.1).
- Windows 3.1 and the DeskJet 500C or 550C, update the driver to HP DeskJet printer driver version 3.1 by contacting Hewlett-Packard.
To obtain updated printer drivers, contact Hewlett-Packard at (208) 323-2551.
REFERENCES
5WIN3.TXT, WIN31DJ.TXT, README1.TXT, and README2.TXT on Disk 1 of the HP DeskJet printer driver version 3.0
Additional query words: 2.00 2.00a Plus dj500 original Prt 2.0a HPDJ desk jet inkjet
Keywords: KB99490
