Article ID: 99010
Article Last Modified on 12/18/2003
APPLIES TO
- Microsoft Windows 3.1 Standard Edition
- Microsoft Multimedia Viewer 1.0
- Microsoft Multimedia Viewer 2.0
- Microsoft Multimedia Viewer 2.0a
- Microsoft Windows 3.11 Standard Edition
This article was previously published under Q99010
SYMPTOMS
When you try to play Audio Visual Interface (AVI) animations in Microsoft multimedia applications the following error messages may occur:
CAUSE
This occurs because some video drivers cannot run AVI animations with the [MCI] Microsoft Video for Windows driver set to Full Screen.
WORKAROUND
- In the Drivers section of Windows Control Panel, choose [MCI] Microsoft Video for Windows.
- Choose the Setup button.
- In the Video Mode selection box, choose the Window option.
- Choose the Set Default button.
- Choose the Close button in the Drivers dialog box.
- Close the Windows Control Panel.
This problem is known to occur with the following:
- Tseng Labs ET4000 video card
- Diamond Speedstar 24X video card
- ATI Ultra Pro Mach 32 with 2 MB of video memory in any resolution
- Cirrus Logic (5426) video card
- COMPAQ video card on a COMPAQ Presario CDS724 with the CL 5434 Windows driver.
NOTE: This problem may also occur with other video cards. It generally occurs with cards containing either 512KB or 1MB of video memory.
Additional query words: Windows 3.10 Encyclopedia Animation Visual install run large multimedia multi media multi-media movie setup usage dev/drv video encarta 1995 1994 mmtitles wfw
Keywords: KB99010
