Microsoft KB Archive/96840

Knowledge Base

Mac Wkst: Sent Mail Folder Not Available

Article ID: 96840

Article Last Modified on 10/30/2006

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APPLIES TO

• Microsoft Mail for Appletalk Networks 3.1
• Microsoft Mail for AppleTalk Networks 3.1a

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This article was previously published under Q96840

SYMPTOMS

In version 3.1 of Microsoft Mail for AppleTalk Networks, the Sent Mail folder options may be unavailable (grayed).

RESOLUTION

To resolve this problem, perform the following steps:

1. Sign in as the Network Manager for the 3.1 server.
2. From the Mail menu, choose Server Settings and set User Folders to Both.
3. Choose Update. Allow the Mail server to restart.
4. Sign in on the Mail user account.
5. Enable the preference to retain sent mail.
6. Send a test message so the Sent Mail folder will be created.
7. Sign in as the Network Manager and reset the server settings to Local Storage.

Additional query words: 3.10 3.1a gray grey greyed

Keywords: KB96840

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